Large

Twilio’s mission is to unlock the imagination of builders.

We are the customer layer for the internet, powering the most engaging interactions companies build for their customers. We provide simple tools that solve hard problems, delivered as a developer-first cloud platform with global reach and no shenanigans pricing.

Telecommunications

Twilio

Communications

You have brand social management experience, express ideas concisely, think creatively, are organized, leverage data, use social tools like Sprout Social and Canva, build community, and enjoy fun.

You will create engaging content, manage social channels, execute campaigns, build community, collaborate on initiatives, analyze data, experiment with tactics, and support employee branding efforts.

Customer Relations

Marketing

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! See yourself at Twilio Join the team as our next Social Media Specialist on Twilio’s Corporate Communications team. About The Job This Social Media Manager position is needed to build our community and increase brand awareness for Twilio. We’re looking for a storyteller who can create original, compelling content that amplifies our brand and expands our reach. We want someone who can write concisely and creatively, and isn’t afraid to test new, bold ideas. This person should be fluent in short-form video and know how to make an audience feel something. We’re looking for someone who can cut through the noise. Creative, non-standard resumes strongly encouraged! If this ^^ describes you, please submit your resume along with: * A draft of a social media post (choose your channel) pitching why you should be Twilio’s next Social Media Specialist OR a haiku about what makes a social post go viral * Your favorite viral social post from a B2B company in the last six months and why you selected it. Responsibilities In this role, you’ll: * Create compelling, on-brand content showcasing our customers, capabilities, and culture. * Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok. * Help execute our editorial calendar and campaigns. * Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content. * Engage and build our community of technical developers, consumers, and business decision makers daily. * Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives. * Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it. * Create interesting, engaging content for our top executives. * Perform analysis and use data to prove our program is growing and our bets are paying off. * Constantly experiment and test new tactics to reach new audiences. * Partner with our Employee Brand team to help tell the stories of Twilions to external audiences. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! * Required: * Has experience managing brand social. * Expresses complex thoughts or ideas in 100 characters or less. * Thinks outside of the box and presents ideas clearly. * Is organized and loves to take projects and run with them. * Uses data to tell a story and has proven success on social. * Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial. * Enjoys building community. * Likes to have fun. Desired * Experience with live video, graphic design. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation * Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $31.77/hour - $39.71/hour. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $33.66/hour - $42.07/hour. * Based in the San Francisco Bay area, California: $37.34/hour - $46.68/hour. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who We AreAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!See yourself at TwilioJoin the team as our next Social Media Specialist on Twilio’s Corporate Communications team.About The JobThis Social Media Manager position is needed to build our community and increase brand awareness for Twilio.We’re looking for a storyteller who can create original, compelling content that amplifies our brand and expands our reach. We want someone who can write concisely and creatively, and isn’t afraid to test new, bold ideas. This person should be fluent in short-form video and know how to make an audience feel something. We’re looking for someone who can cut through the noise.Creative, non-standard resumes strongly encouraged!If this ^^ describes you, please submit your resume along with: * A draft of a social media post (choose your channel) pitching why you should be Twilio’s next Social Media Specialist OR a haiku about what makes a social post go viral * Your favorite viral social post from a B2B company in the last six months and why you selected it.      ResponsibilitiesIn this role, you’ll: * Create compelling, on-brand content showcasing our customers, capabilities, and culture. * Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok. * Help execute our editorial calendar and campaigns. * Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content. * Engage and build our community of technical developers, consumers, and business decision makers daily. * Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives. * Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it. * Create interesting, engaging content for our top executives. * Perform analysis and use data to prove our program is growing and our bets are paying off. * Constantly experiment and test new tactics to reach new audiences. * Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.      QualificationsTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! * Required: * Has experience managing brand social. * Expresses complex thoughts or ideas in 100 characters or less. * Thinks outside of the box and presents ideas clearly. * Is organized and loves to take projects and run with them. * Uses data to tell a story and has proven success on social. * Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial. * Enjoys building community. * Likes to have fun.      Desired * Experience with live video, graphic design.      LocationThis role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Compensation * Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.      The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $31.77/hour - $39.71/hour. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $33.66/hour - $42.07/hour. * Based in the San Francisco Bay area, California: $37.34/hour - $46.68/hour. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.      The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Application deadline informationApplications for this role are intended to be accepted until May 30, 2026, but may change based on business needs.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Social Media Specialist - Twilio

United Kingdom

Germany

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

Social Media Specialist

You need 3+ years in presales, expertise in CDP/martech, bilingual in Spanish and English, strong communication skills, and business proficiency in Portuguese. Experience in solution design is essential.

You will develop Twilio platform expertise, design multi-product solutions, teach cross-functional teams, document tech trends, and provide feedback to enhance sales and product strategies.

Sales & Business Development

Data

<div><div>Who we are

At Twilio, we&rsquo;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you&rsquo;re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we&rsquo;re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 
 
We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</div>
See yourself at Twilio

Join the team as Twilio&rsquo;s next Senior Presales Engineer, Product Specialist.

About the job

This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client&rsquo;s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.

Responsibilities

In this role, you&rsquo;ll:
<ul>
<li>Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on CDP, AI, and customer data trends</li>
<li>Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams</li>
<li>Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design</li>
<li>Teach cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)</li>
<li>Document recent patterns and technology shifts with our clients and prospects to influence Product and R&amp;D strategy via GTM interlock and PDLC processes</li>
<li>Provide proactive feedback to improve our Specialist Sales Org and the multi-product GTM motion</li>
</ul>
Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
<ul><li>Required:</li></ul>
<ul>
<li>Demonstrated ability to lead complex solutions sales cycles, including creative solution scoping, design, and validation</li>
<li>Comfortable with customer/stakeholder collaboration and influencing skills in both Spanish and English language</li>
<li>3+ years of progressive presales experience, including complex solution architecture</li>
<li>Demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse</li>
<li>Track record of strong verbal and written communication skills, and influencing deal strategy with compelling storytelling</li>
<li>Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform</li>
<li>Confidence influencing and engaging with a highly skilled and experienced audiences</li>
</ul>
Desired:
<ul>
<li>Experience working in an overlay or specialist presales capacity</li>
<li>Experience collaborating with product on strategy, positioning, and roadmap</li>
<li>Business proficiency in working/speaking in Portuguese</li>
</ul>
Location

This role will be remote, and based in Mexico City.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.<div>
Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values &mdash; something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div></div>

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.
See yourself at Twilio

Join the team as Twilio’s next Senior Presales Engineer, Product Specialist.

About the job

This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.

Responsibilities

In this role, you’ll:

Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on CDP, AI, and customer data trends
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
Teach cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and PDLC processes
Provide proactive feedback to improve our Specialist Sales Org and the multi-product GTM motion

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:

Demonstrated ability to lead complex solutions sales cycles, including creative solution scoping, design, and validation
Comfortable with customer/stakeholder collaboration and influencing skills in both Spanish and English language
3+ years of progressive presales experience, including complex solution architecture
Demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
Track record of strong verbal and written communication skills, and influencing deal strategy with compelling storytelling
Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform
Confidence influencing and engaging with a highly skilled and experienced audiences

Desired:

Experience working in an overlay or specialist presales capacity
Experience collaborating with product on strategy, positioning, and roadmap
Business proficiency in working/speaking in Portuguese

Location

This role will be remote, and based in Mexico City.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

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