Large

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Education

University of Michigan

A world-renowned public institution, fostering excellence for all. #LeadersAndBest

You need a Bachelor’s degree in a related field, 8+ years in training, staff development experience, knowledge of learning trends, tech solutions, and basic food service principles.

You will lead training strategies, manage a team, design competency frameworks, collaborate with leaders, advance student programs, oversee budgets, and measure program effectiveness.

People, HR & Administration

Education & Teaching

Ann Arbor

How to Apply A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations. Job Summary Department Summary: Michigan Dining comprises nineteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 500 professional and 1,500 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations. Position Summary The Learning and Development Director at Michigan Dining crafts the strategy for onboarding, trainings, and professional development programs. You will design progressive training projects, conduct strategic analyses, and collaborate with leadership and HR to address performance gaps. The Learning and Development Director oversees the implementation of several training sessions, recruits facilitators, and ensures compliance with regulatory requirements. Additionally, as a manager, you will oversee team members, organize certifications, and contribute to the success of Michigan Dining by developing several training programs. You will report to the Senior Director of Dining. Modes of Work: Hybrid: Onsite 3 days and remote 2 days, as coordinated with the supervisor. For the full job description, please click here. Why Work at Michigan? Benefits In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: * Generous time off including parental leave for new parents * A retirement plan that provides two-for-one matching contributions with immediate vesting * Many choices for comprehensive health insurance including vision and dental options * Life insurance * Long-term disability coverage * Flexible spending accounts for healthcare and dependent care expenses Responsibilities* You Will * Lead strategy for Michigan Dining onboarding, trainings, and professional development programs. * Lead a team of learning and development professionals to design, develop, and deliver training programs for professional, union, and student employees. * Design and oversee competency learning frameworks aligned with organizational goals. * Collaborate with senior leaders to identify our needs and develop targeted learning solutions to improve. * Advance student employment programs that support engagement, learning, and leadership development. * Manage budgets and resources to ensure efficient delivery of learning and development projects. * Establish metrics and benchmarks to measure the effectiveness of learning and development programs. Required Qualifications* You Have * A Bachelor's degree from an accredited college or university with a major in instructional systems design, organizational development, education, hospitality, human resources, or a related field. Alternatively, an equivalent combination of education and experience is acceptable. * 8+ years of training and development experience, including program design and facilitation. * Experience leading and developing staff through supervising, coaching, or performance management (no formal management experience required). * Knowledge of current trends and best practices in learning and development, including technology-based learning solutions. * Write technical documents such as Standard Operating Procedures (SOPs), policies, training manuals, and instructional guides. * Basic knowledge or experience with the principles and practices in the food service or hospitality industry. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information This role may have reporting obligations under Title IX and Clery. Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas. Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified. Salary may vary depending on qualifications, experience, and education of the selected candidate. #studentlife Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.

How to ApplyA cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.Job SummaryDepartment Summary:Michigan Dining comprises nineteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 500 professional and 1,500 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.Position SummaryThe Learning and Development Director at Michigan Dining crafts the strategy for onboarding, trainings, and professional development programs. You will design progressive training projects, conduct strategic analyses, and collaborate with leadership and HR to address performance gaps. The Learning and Development Director oversees the implementation of several training sessions, recruits facilitators, and ensures compliance with regulatory requirements. Additionally, as a manager, you will oversee team members, organize certifications, and contribute to the success of Michigan Dining by developing several training programs. You will report to the Senior Director of Dining. Modes of Work: Hybrid: Onsite 3 days and remote 2 days, as coordinated with the supervisor. For the full job description, please click here.Why Work at Michigan?BenefitsIn addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: * Generous time off including parental leave for new parents * A retirement plan that provides two-for-one matching contributions with immediate vesting * Many choices for comprehensive health insurance including vision and dental options * Life insurance * Long-term disability coverage * Flexible spending accounts for healthcare and dependent care expenses         Responsibilities*You Will * Lead strategy for Michigan Dining onboarding, trainings, and professional development programs. * Lead a team of learning and development professionals to design, develop, and deliver training programs for professional, union, and student employees. * Design and oversee competency learning frameworks aligned with organizational goals. * Collaborate with senior leaders to identify our needs and develop targeted learning solutions to improve. * Advance student employment programs that support engagement, learning, and leadership development. * Manage budgets and resources to ensure efficient delivery of learning and development projects. * Establish metrics and benchmarks to measure the effectiveness of learning and development programs.         Required Qualifications*You Have * A Bachelor's degree from an accredited college or university with a major in instructional systems design, organizational development, education, hospitality, human resources, or a related field. Alternatively, an equivalent combination of education and experience is acceptable. * 8+ years of training and development experience, including program design and facilitation. * Experience leading and developing staff through supervising, coaching, or performance management (no formal management experience required). * Knowledge of current trends and best practices in learning and development, including technology-based learning solutions. * Write technical documents such as Standard Operating Procedures (SOPs), policies, training manuals, and instructional guides. * Basic knowledge or experience with the principles and practices in the food service or hospitality industry.         Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Additional InformationThis role may have reporting obligations under Title IX and Clery.Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.Salary may vary depending on qualifications, experience, and education of the selected candidate.#studentlifeApplication DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.

Learning & Development Director, M Dining - University of Michigan

How to Apply&lt;br&gt;&lt;br&gt;A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Department Summary:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Michigan Dining comprises nineteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 500 professional and 1,500 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Position Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Learning and Development Director at Michigan Dining crafts the strategy for onboarding, trainings, and professional development programs. You will design progressive training projects, conduct strategic analyses, and collaborate with leadership and HR to address performance gaps. The Learning and Development Director oversees the implementation of several training sessions, recruits facilitators, and ensures compliance with regulatory requirements. Additionally, as a manager, you will oversee team members, organize certifications, and contribute to the success of Michigan Dining by developing several training programs. You will report to the Senior Director of Dining. Modes of Work: Hybrid: Onsite 3 days and remote 2 days, as coordinated with the supervisor. For the full job description, please click here.&lt;br&gt;&lt;br&gt;Why Work at Michigan?&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Generous time off including parental leave for new parents&lt;/li&gt;&lt;li&gt;A retirement plan that provides two-for-one matching contributions with immediate vesting&lt;/li&gt;&lt;li&gt;Many choices for comprehensive health insurance including vision and dental options&lt;/li&gt;&lt;li&gt;Life insurance&lt;/li&gt;&lt;li&gt;Long-term disability coverage&lt;/li&gt;&lt;li&gt;Flexible spending accounts for healthcare and dependent care expenses &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Responsibilities*&lt;br&gt;&lt;br&gt;&lt;strong&gt;You Will&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead strategy for Michigan Dining onboarding, trainings, and professional development programs.&lt;/li&gt;&lt;li&gt;Lead a team of learning and development professionals to design, develop, and deliver training programs for professional, union, and student employees.&lt;/li&gt;&lt;li&gt;Design and oversee competency learning frameworks aligned with organizational goals.&lt;/li&gt;&lt;li&gt;Collaborate with senior leaders to identify our needs and develop targeted learning solutions to improve.&lt;/li&gt;&lt;li&gt;Advance student employment programs that support engagement, learning, and leadership development.&lt;/li&gt;&lt;li&gt;Manage budgets and resources to ensure efficient delivery of learning and development projects.&lt;/li&gt;&lt;li&gt;Establish metrics and benchmarks to measure the effectiveness of learning and development programs. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Required Qualifications*&lt;br&gt;&lt;br&gt;&lt;strong&gt;You Have&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A Bachelor's degree from an accredited college or university with a major in instructional systems design, organizational development, education, hospitality, human resources, or a related field. Alternatively, an equivalent combination of education and experience is acceptable.&lt;/li&gt;&lt;li&gt;8+ years of training and development experience, including program design and facilitation.&lt;/li&gt;&lt;li&gt;Experience leading and developing staff through supervising, coaching, or performance management (no formal management experience required).&lt;/li&gt;&lt;li&gt;Knowledge of current trends and best practices in learning and development, including technology-based learning solutions.&lt;/li&gt;&lt;li&gt;Write technical documents such as Standard Operating Procedures (SOPs), policies, training manuals, and instructional guides.&lt;/li&gt;&lt;li&gt;Basic knowledge or experience with the principles and practices in the food service or hospitality industry. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Modes of Work&lt;br&gt;&lt;br&gt;Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.&lt;br&gt;&lt;br&gt;Additional Information&lt;br&gt;&lt;br&gt;This role may have reporting obligations under Title IX and Clery.&lt;br&gt;&lt;br&gt;Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.&lt;br&gt;&lt;br&gt;Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.&lt;br&gt;&lt;br&gt;Salary may vary depending on qualifications, experience, and education of the selected candidate.&lt;br&gt;&lt;br&gt;#studentlife&lt;br&gt;&lt;br&gt;Application Deadline&lt;br&gt;&lt;br&gt;Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.&lt;br&gt;&lt;br&gt;U-M EEO Statement&lt;br&gt;&lt;br&gt;The University of Michigan is an equal employment opportunity employer.

Learning &amp; Development Director, M Dining

Learning & Development Director, M Dining

You should have a Master's/PhD in a relevant field, 5-8 years in healthcare data management, expertise in FHIR/EHR, knowledge of HIPAA, and strong communication skills. Familiarity with Linux and Git is essential.

You will design data models, lead ETL workflows, optimize data pipelines, ensure data integration, apply machine learning for insights, and manage project progress and evaluations independently.

Science

Data

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary BMC2 is a collaborative consortium dedicated to improving the quality of care and outcomes in patients who undergo cardiovascular procedures across the State of Michigan. BMC2 is developing a new heart failure registry, which will take a population health-based approach to measuring outcomes and improving quality of care for patients with heart failure. The new registry will bring together diverse stakeholders including patients, specialists, primary care physicians, and pharmacists. Support for BMC2 is provided by Blue Cross and Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships Program. We seek a Data Architect Lead (Data Scientist) to drive the design and optimization of our registrys data infrastructure, analytics, and reporting capabilities. This is a unique opportunity to blend data science, architecture, and biomedical expertise in a collaborative and mission-driven environment. Under limited direction, the Data Scientist will design and construct relational databases for data warehousing of the new BMC2 Heart Failure Registry. This role will develop data modeling and is responsible for data acquisition; access analysis and design; and archive, recovery, and load strategy design. Working with the BMC2 senior programming team, the Data Scientist will be responsible for designing and deploying a new model for data flow and ensuring its alignment with overarching quality goals. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Designs and leads development of the data model and infrastructure, with a focus on scalable, secure, and interoperable solutions. * Designs advanced workflows for extracting, transforming, and loading (ETL) clinical data utilizing FHIR protocols?to capture core clinical variables across heterogeneous EHR systems. * Ensures seamless integration of new data sources with existing warehouse structures and optimizes data pipelines for high performance and functionality. * Establishes rigorous processes for data acquisition, validation, integration, and storage from multiple sites, ensuring data harmonization across varied clinical systems. * Applies sophisticated machine learning and predictive analytics methods to generate actionable insights and support population health management. * Plan, conduct and supervise assignments involving multiple or one project. * Review progress and evaluate results. Schedule and supervise project work. Evaluate progress and results and recommend changes in procedures as needed. * Exercise authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities. Required Qualifications* * Masters or PhD in Computer Science, Data Science, Statistics, or related field or equivalent professional experience. * 5-8 experience in managing data from complex, relational databases, preferably within the healthcare environment. * Proven expertise in extracting, transforming, and harmonizing EHR data using APIs specifically utilizing FHIR standards and other healthcare interoperability protocols. * Significant familiarity with healthcare data standards (HL7, FHIR, ICD/LOINC codes, REDCap, Epic/Clarity preferred). * Demonstrated knowledge of HIPAA, security, and regulatory requirements. * Experience with Git-based version control workflows. * Familiarity with Linux-based server environments. * Ability to work independently, prioritize work effectively, and make sound technical decisions. * Effective written and verbal communication skills that bridge various stakeholders to establish trusting relationships. * Balance long-term architectural thinking with practical, delivery-focused execution. * Demonstrated growth mindset to actively seek opportunities to learn, adapt, and apply new skills and knowledge to enhance team and personal performance. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information Why Work at BMC2 * Mission-driven Impact: Contribute to improving cardiovascular care and outcomes for thousands of patients across Michigan, making a real difference in patients lives. * Collaborative Environment: BMC2 brings together multidisciplinary healthcare professionals physicians, nurses, coordinators, administrators, payers, and quality leaders from across the state to share ideas, best practices, and innovative solutions. * Statewide Impact: Play a part in projects that drive change not just locally, but at a statewide level, working with patients, hospitals, and partners from many communities. * Commitment to Integrity and Quality: The BMC2 Coordinating Center emphasizes transparency, trust, and quality improvement, making it a great environment for those who value integrity and high standards. * Supportive Culture: Work within a supportive team that values lived experiences in all forms and the professional growth of its members. * Reputation: Be affiliated with an established and respected organization, known nationally & internationally for advancing patient care. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.

How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Job SummaryBMC2 is a collaborative consortium dedicated to improving the quality of care and outcomes in patients who undergo cardiovascular procedures across the State of Michigan. BMC2 is developing a new heart failure registry, which will take a population health-based approach to measuring outcomes and improving quality of care for patients with heart failure. The new registry will bring together diverse stakeholders including patients, specialists, primary care physicians, and pharmacists. Support for BMC2 is provided by Blue Cross and Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships Program.We seek a Data Architect Lead (Data Scientist) to drive the design and optimization of our registrys data infrastructure, analytics, and reporting capabilities. This is a unique opportunity to blend data science, architecture, and biomedical expertise in a collaborative and mission-driven environment.Under limited direction, the Data Scientist will design and construct relational databases for data warehousing of the new BMC2 Heart Failure Registry. This role will develop data modeling and is responsible for data acquisition; access analysis and design; and archive, recovery, and load strategy design. Working with the BMC2 senior programming team, the Data Scientist will be responsible for designing and deploying a new model for data flow and ensuring its alignment with overarching quality goals.Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.Why Join Michigan Medicine?Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings         Responsibilities* * Designs and leads development of the data model and infrastructure, with a focus on scalable, secure, and interoperable solutions. * Designs advanced workflows for extracting, transforming, and loading (ETL) clinical data utilizing FHIR protocols?to capture core clinical variables across heterogeneous EHR systems. * Ensures seamless integration of new data sources with existing warehouse structures and optimizes data pipelines for high performance and functionality. * Establishes rigorous processes for data acquisition, validation, integration, and storage from multiple sites, ensuring data harmonization across varied clinical systems. * Applies sophisticated machine learning and predictive analytics methods to generate actionable insights and support population health management. * Plan, conduct and supervise assignments involving multiple or one project. * Review progress and evaluate results. Schedule and supervise project work. Evaluate progress and results and recommend changes in procedures as needed. * Exercise authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.         Required Qualifications* * Masters or PhD in Computer Science, Data Science, Statistics, or related field or equivalent professional experience. * 5-8 experience in managing data from complex, relational databases, preferably within the healthcare environment. * Proven expertise in extracting, transforming, and harmonizing EHR data using APIs specifically utilizing FHIR standards and other healthcare interoperability protocols. * Significant familiarity with healthcare data standards (HL7, FHIR, ICD/LOINC codes, REDCap, Epic/Clarity preferred). * Demonstrated knowledge of HIPAA, security, and regulatory requirements. * Experience with Git-based version control workflows. * Familiarity with Linux-based server environments. * Ability to work independently, prioritize work effectively, and make sound technical decisions. * Effective written and verbal communication skills that bridge various stakeholders to establish trusting relationships. * Balance long-term architectural thinking with practical, delivery-focused execution. * Demonstrated growth mindset to actively seek opportunities to learn, adapt, and apply new skills and knowledge to enhance team and personal performance.         Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Additional InformationWhy Work at BMC2 * Mission-driven Impact: Contribute to improving cardiovascular care and outcomes for thousands of patients across Michigan, making a real difference in patients lives. * Collaborative Environment: BMC2 brings together multidisciplinary healthcare professionals physicians, nurses, coordinators, administrators, payers, and quality leaders from across the state to share ideas, best practices, and innovative solutions. * Statewide Impact: Play a part in projects that drive change not just locally, but at a statewide level, working with patients, hospitals, and partners from many communities. * Commitment to Integrity and Quality: The BMC2 Coordinating Center emphasizes transparency, trust, and quality improvement, making it a great environment for those who value integrity and high standards. * Supportive Culture: Work within a supportive team that values lived experiences in all forms and the professional growth of its members. * Reputation: Be affiliated with an established and respected organization, known nationally & internationally for advancing patient care.         Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.

Data Scientist - University of Michigan

How to Apply&lt;br&gt;&lt;br&gt;A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;BMC2 is a collaborative consortium dedicated to improving the quality of care and outcomes in patients who undergo cardiovascular procedures across the State of Michigan. BMC2 is developing a new heart failure registry, which will take a population health-based approach to measuring outcomes and improving quality of care for patients with heart failure. The new registry will bring together diverse stakeholders including patients, specialists, primary care physicians, and pharmacists. Support for BMC2 is provided by Blue Cross and Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships Program.&lt;br&gt;&lt;br&gt;We seek a Data Architect Lead (Data Scientist) to drive the design and optimization of our registrys data infrastructure, analytics, and reporting capabilities. This is a unique opportunity to blend data science, architecture, and biomedical expertise in a collaborative and mission-driven environment.&lt;br&gt;&lt;br&gt;Under limited direction, the Data Scientist will design and construct relational databases for data warehousing of the new BMC2 Heart Failure Registry. This role will develop data modeling and is responsible for data acquisition; access analysis and design; and archive, recovery, and load strategy design. Working with the BMC2 senior programming team, the Data Scientist will be responsible for designing and deploying a new model for data flow and ensuring its alignment with overarching quality goals.&lt;br&gt;&lt;br&gt;Mission Statement&lt;br&gt;&lt;br&gt;Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.&lt;br&gt;&lt;br&gt;Why Join Michigan Medicine?&lt;br&gt;&lt;br&gt;Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What Benefits can you Look Forward to?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Excellent medical, dental and vision coverage effective on your very first day&lt;/li&gt;&lt;li&gt;2:1 Match on retirement savings&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Responsibilities*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Designs and leads development of the data model and infrastructure, with a focus on scalable, secure, and interoperable solutions.&lt;/li&gt;&lt;li&gt;Designs advanced workflows for extracting, transforming, and loading (ETL) clinical data utilizing FHIR protocols?to capture core clinical variables across heterogeneous EHR systems.&lt;/li&gt;&lt;li&gt;Ensures seamless integration of new data sources with existing warehouse structures and optimizes data pipelines for high performance and functionality.&lt;/li&gt;&lt;li&gt;Establishes rigorous processes for data acquisition, validation, integration, and storage from multiple sites, ensuring data harmonization across varied clinical systems.&lt;/li&gt;&lt;li&gt;Applies sophisticated machine learning and predictive analytics methods to generate actionable insights and support population health management. &lt;/li&gt;&lt;li&gt;Plan, conduct and supervise assignments involving multiple or one project. &lt;/li&gt;&lt;li&gt;Review progress and evaluate results. Schedule and supervise project work. Evaluate progress and results and recommend changes in procedures as needed.&lt;/li&gt;&lt;li&gt;Exercise authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Required Qualifications*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Masters or PhD in Computer Science, Data Science, Statistics, or related field or equivalent professional experience.&lt;/li&gt;&lt;li&gt;5-8 experience in managing data from complex, relational databases, preferably within the healthcare environment.&lt;/li&gt;&lt;li&gt;Proven expertise in extracting, transforming, and harmonizing EHR data using APIs specifically utilizing FHIR standards and other healthcare interoperability protocols.&lt;/li&gt;&lt;li&gt;Significant familiarity with healthcare data standards (HL7, FHIR, ICD/LOINC codes, REDCap, Epic/Clarity preferred).&lt;/li&gt;&lt;li&gt;Demonstrated knowledge of HIPAA, security, and regulatory requirements.&lt;/li&gt;&lt;li&gt;Experience with Git-based version control workflows.&lt;/li&gt;&lt;li&gt;Familiarity with Linux-based server environments.&lt;/li&gt;&lt;li&gt;Ability to work independently, prioritize work effectively, and make sound technical decisions.&lt;/li&gt;&lt;li&gt;Effective written and verbal communication skills that bridge various stakeholders to establish trusting relationships.&lt;/li&gt;&lt;li&gt;Balance long-term architectural thinking with practical, delivery-focused execution.&lt;/li&gt;&lt;li&gt;Demonstrated growth mindset to actively seek opportunities to learn, adapt, and apply new skills and knowledge to enhance team and personal performance.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Modes of Work&lt;br&gt;&lt;br&gt;Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.&lt;br&gt;&lt;br&gt;Additional Information&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why Work at BMC2&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Mission-driven Impact: Contribute to improving cardiovascular care and outcomes for thousands of patients across Michigan, making a real difference in patients lives.&lt;/li&gt;&lt;li&gt;Collaborative Environment: BMC2 brings together multidisciplinary healthcare professionals physicians, nurses, coordinators, administrators, payers, and quality leaders from across the state to share ideas, best practices, and innovative solutions.&lt;/li&gt;&lt;li&gt;Statewide Impact: Play a part in projects that drive change not just locally, but at a statewide level, working with patients, hospitals, and partners from many communities.&lt;/li&gt;&lt;li&gt;Commitment to Integrity and Quality: The BMC2 Coordinating Center emphasizes transparency, trust, and quality improvement, making it a great environment for those who value integrity and high standards.&lt;/li&gt;&lt;li&gt;Supportive Culture: Work within a supportive team that values lived experiences in all forms and the professional growth of its members.&lt;/li&gt;&lt;li&gt;Reputation: Be affiliated with an established and respected organization, known nationally &amp;amp; internationally for advancing patient care.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Background Screening&lt;br&gt;&lt;br&gt;Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.&lt;br&gt;&lt;br&gt;Application Deadline&lt;br&gt;&lt;br&gt;Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.&lt;br&gt;&lt;br&gt;U-M EEO Statement&lt;br&gt;&lt;br&gt;The University of Michigan is an equal employment opportunity employer.

Data Scientist

You need a relevant degree, 5+ years in learning design, 2+ years in management, experience with educational tech, strong understanding of design standards, and a forward-thinking approach to innovation.

You will lead and support team development, manage workflows, ensure quality in learning design processes, foster collaboration, and maintain compliance in course offerings.

Research & Development

How to Apply A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations). What You'll Do The Center for Academic Innovation at the University of Michigan is seeking a qualified Learning Experience Design Lead to manage a team of Learning Experience Designers that provide end-to-end learning design support across the Center's online learning portfolio. In addition to providing team leadership and supervision, you will provide expertise in learning experience design processes, research-informed pedagogies, and thoughtful integration of educational technology. The Learning Experience Design Lead will report to the Associate Director of Learning Experience Design and work closely with the Director of Learning Design. Who We Are About The Center For Academic Innovation Through curricular innovation, tools for student success and equity, and educational analytics, the University of Michigan Center for Academic Innovation is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To realize our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere. About Online Learning Team At CAI The Online Learning group within CAI consists of five teams that collaborate with others across the Center and University to develop online learning experiences that support the future of education for a global community. We work with faculty and academic unit leaders to envision how they can expand the reach and effect, grow innovative teaching, and support greater access and lifelong learning through the design of integrated online learning experiences. Our teams focus on the following areas: * Strategic sourcing of new opportunities for online learning; * Develop internal and external partnerships that promote engagement with learning experiences; * Provide program management services throughout degree program development and operations; * Support end-to-end development of online learning experiences, including design management, learning experience design, and iteration of learning experiences after they have launched; * Support learners' success and engagement in live courses and programs. For more information, please visit our website: Academic Innovation. Responsibilities* Team Management * Provide supervision and coaching of direct reports by managing workloads, ensuring consistency in processes and communication of organizational policies, providing regular feedback on individual performance and assessing performance through the annual performance review process. * Foster a culture of continuous improvement and learning within the Learning Experience Design team by leading engaging team meetings, identifying impactful professional development opportunities and discussing career pathing opportunities with individual team members, and creating onboarding and upskilling programs. * Lead and cultivate service practices across the Learning Experience Design team for ensuring optimal faculty and client experience, align diverse perspectives to make progress, and build partner relationships. * Maintain a respectful work environment by setting clear expectations for behavior and leading personal and team conversations. * Think about bandwidth and succession planning by assessing important processes, initiatives and individual roles within the Learning Experience Design team. * Demonstrate organizational leadership by seeking to understand center-wide policies and processes and communicating policies and processes effectively to team members. * Proactively communicate and offer guidance related to change management in support of effective transition as team members navigate organizational change. Learning Design Process Management * Lead development and implement efficient workflows for end-to-end learning design processes for non-credit and for-credit courses as follows: * Support project scoping conversations and proposal reviews. * Communicate project specifications and requirements to learning experience designers and design teams. * Lead project kick-off processes and creation of norms that support design teams and external partners throughout the lifecycle of a project including needs analysis, persona development, learning outcomes, course mapping, assessment design, engaging content creation, quality assurance processes, and evaluation. * Lead processes related to copyright accessibility compliance for cross-team collaboration and third-party vendors. * Lead design processes for ensuring compliance with regulations around non-credit and credit-bearing courses * Provide analytical guidance to project teams, recommend solutions to problems, ensure adherence to quality standards, and review project deliverables. * Lead processes that preserve integrity of course design in situations where reuse of content occurs between non-credit and credit-bearing courses. * Support on-time delivery of projects. * Maintain high-level view and specialized knowledge of product requirements and platform features to provide team members with relevant pedagogical specifications, detailed documentation, and considerations around learner effort and assessment. * Work with important partners at the Center including partnership development, marketing and communications, project management, media design, operations, program management, and program operations to ensure seamless implementation of learning design processes that lead to successful projects and outcomes. Required Qualifications* * Bachelor's degree in related field (education, instructional design, educational technology, or learning sciences) and five or more years of related learning experience design experience (instructional design, educational technology, educational project management, learning sciences, or consulting). * 2 or more years of team management and supervisory experience, including assigning project work, managing process design and implementation, coaching direct reports, and performance management duties. * Experience with educational technologies and programs, open educational resources, and learning management systems, such as Coursera, edX, FutureLearn, and Canvas. * Working knowledge of standards for online non-credit and for-credit course design, including copyright and accessibility. * Understanding of integrating learning theories, instructional design methods, and learner-centered design principles into online learning experiences. * Exhibits a forward-thinking mindset by investigating emerging developments in learning innovation, such as generative AI, evaluating their potential, and identifying strategic opportunities for integration. * Experience in leveraging the use of instructional technology to most effectively support course goals and learning objectives. * Demonstrated expertise in applying a learner-centered approach to online course design. * Demonstrated expertise in assessing project outcomes and making recommendations for improvement and iteration. * Demonstrated initiative and customer service-oriented attitude. * Demonstrated experience applying AI in learning experience design and in the management of team workflows. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information Candidates must have legal authorization to work in the United States. The mode of work for this position is Hybrid with a minimum of 4 days in the office per week, Monday through Thursday, with an option of remote work on Fridays. On occasion, you may be required and must be available to work onsite on Fridays if necessitated by our center's policy and domain leadership or by your job requirements. The salary for this position will be based upon the selected candidate's education and experience. Excellent benefits are available, for details, see http://benefits.umich.edu/ Salary Information The general salary range for this position is $90,000 - $100,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and salaries that are currently established within the unit. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process. Organizational Statement on Harassment We believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with any staff members and student employees in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment. Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act. Application Deadline Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. Decision Making Process Applications will be reviewed as received throughout the posting period and continue until the position is filled. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.

How to ApplyA cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations).What You'll DoThe Center for Academic Innovation at the University of Michigan is seeking a qualified Learning Experience Design Lead to manage a team of Learning Experience Designers that provide end-to-end learning design support across the Center's online learning portfolio. In addition to providing team leadership and supervision, you will provide expertise in learning experience design processes, research-informed pedagogies, and thoughtful integration of educational technology. The Learning Experience Design Lead will report to the Associate Director of Learning Experience Design and work closely with the Director of Learning Design.Who We AreAbout The Center For Academic InnovationThrough curricular innovation, tools for student success and equity, and educational analytics, the University of Michigan Center for Academic Innovation is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To realize our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.About Online Learning Team At CAIThe Online Learning group within CAI consists of five teams that collaborate with others across the Center and University to develop online learning experiences that support the future of education for a global community. We work with faculty and academic unit leaders to envision how they can expand the reach and effect, grow innovative teaching, and support greater access and lifelong learning through the design of integrated online learning experiences. Our teams focus on the following areas: * Strategic sourcing of new opportunities for online learning; * Develop internal and external partnerships that promote engagement with learning experiences; * Provide program management services throughout degree program development and operations; * Support end-to-end development of online learning experiences, including design management, learning experience design, and iteration of learning experiences after they have launched; * Support learners' success and engagement in live courses and programs.         For more information, please visit our website: Academic Innovation.Responsibilities*Team Management * Provide supervision and coaching of direct reports by managing workloads, ensuring consistency in processes and communication of organizational policies, providing regular feedback on individual performance and assessing performance through the annual performance review process. * Foster a culture of continuous improvement and learning within the Learning Experience Design team by leading engaging team meetings, identifying impactful professional development opportunities and discussing career pathing opportunities with individual team members, and creating onboarding and upskilling programs. * Lead and cultivate service practices across the Learning Experience Design team for ensuring optimal faculty and client experience, align diverse perspectives to make progress, and build partner relationships. * Maintain a respectful work environment by setting clear expectations for behavior and leading personal and team conversations. * Think about bandwidth and succession planning by assessing important processes, initiatives and individual roles within the Learning Experience Design team. * Demonstrate organizational leadership by seeking to understand center-wide policies and processes and communicating policies and processes effectively to team members. * Proactively communicate and offer guidance related to change management in support of effective transition as team members navigate organizational change.         Learning Design Process Management * Lead development and implement efficient workflows for end-to-end learning design processes for non-credit and for-credit courses as follows:    * Support project scoping conversations and proposal reviews.    * Communicate project specifications and requirements to learning experience designers and design teams.    * Lead project kick-off processes and creation of norms that support design teams and external partners throughout the lifecycle of a project including needs analysis, persona development, learning outcomes, course mapping, assessment design, engaging content creation, quality assurance processes, and evaluation.    * Lead processes related to copyright accessibility compliance for cross-team collaboration and third-party vendors.    * Lead design processes for ensuring compliance with regulations around non-credit and credit-bearing courses    * Provide analytical guidance to project teams, recommend solutions to problems, ensure adherence to quality standards, and review project deliverables.    * Lead processes that preserve integrity of course design in situations where reuse of content occurs between non-credit and credit-bearing courses.    * Support on-time delivery of projects. * Maintain high-level view and specialized knowledge of product requirements and platform features to provide team members with relevant pedagogical specifications, detailed documentation, and considerations around learner effort and assessment. * Work with important partners at the Center including partnership development, marketing and communications, project management, media design, operations, program management, and program operations to ensure seamless implementation of learning design processes that lead to successful projects and outcomes.      Required Qualifications* * Bachelor's degree in related field (education, instructional design, educational technology, or learning sciences) and five or more years of related learning experience design experience (instructional design, educational technology, educational project management, learning sciences, or consulting). * 2 or more years of team management and supervisory experience, including assigning project work, managing process design and implementation, coaching direct reports, and performance management duties. * Experience with educational technologies and programs, open educational resources, and learning management systems, such as Coursera, edX, FutureLearn, and Canvas. * Working knowledge of standards for online non-credit and for-credit course design, including copyright and accessibility. * Understanding of integrating learning theories, instructional design methods, and learner-centered design principles into online learning experiences. * Exhibits a forward-thinking mindset by investigating emerging developments in learning innovation, such as generative AI, evaluating their potential, and identifying strategic opportunities for integration. * Experience in leveraging the use of instructional technology to most effectively support course goals and learning objectives. * Demonstrated expertise in applying a learner-centered approach to online course design. * Demonstrated expertise in assessing project outcomes and making recommendations for improvement and iteration. * Demonstrated initiative and customer service-oriented attitude. * Demonstrated experience applying AI in learning experience design and in the management of team workflows.         Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Additional InformationCandidates must have legal authorization to work in the United States.The mode of work for this position is Hybrid with a minimum of 4 days in the office per week, Monday through Thursday, with an option of remote work on Fridays. On occasion, you may be required and must be available to work onsite on Fridays if necessitated by our center's policy and domain leadership or by your job requirements.The salary for this position will be based upon the selected candidate's education and experience.Excellent benefits are available, for details, see http://benefits.umich.edu/Salary InformationThe general salary range for this position is $90,000 - $100,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and salaries that are currently established within the unit. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.Organizational Statement on HarassmentWe believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with any staff members and student employees in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.Background ScreeningThe University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.Background checks will be performed in compliance with the Fair Credit Reporting Act.Application DeadlineJob openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.Decision Making ProcessApplications will be reviewed as received throughout the posting period and continue until the position is filled.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.

Learning Experience Design Lead - University of Michigan

How to Apply&lt;br&gt;&lt;br&gt;A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations).&lt;br&gt;&lt;br&gt;What You'll Do&lt;br&gt;&lt;br&gt;The Center for Academic Innovation at the University of Michigan is seeking a qualified Learning Experience Design Lead to manage a team of Learning Experience Designers that provide end-to-end learning design support across the Center's online learning portfolio. In addition to providing team leadership and supervision, you will provide expertise in learning experience design processes, research-informed pedagogies, and thoughtful integration of educational technology. The Learning Experience Design Lead will report to the Associate Director of Learning Experience Design and work closely with the Director of Learning Design.&lt;br&gt;&lt;br&gt;Who We Are&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Center For Academic Innovation&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Through curricular innovation, tools for student success and equity, and educational analytics, the University of Michigan Center for Academic Innovation is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To realize our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Online Learning Team At CAI&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Online Learning group within CAI consists of five teams that collaborate with others across the Center and University to develop online learning experiences that support the future of education for a global community. We work with faculty and academic unit leaders to envision how they can expand the reach and effect, grow innovative teaching, and support greater access and lifelong learning through the design of integrated online learning experiences. Our teams focus on the following areas:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Strategic sourcing of new opportunities for online learning;&lt;/li&gt;&lt;li&gt;Develop internal and external partnerships that promote engagement with learning experiences;&lt;/li&gt;&lt;li&gt;Provide program management services throughout degree program development and operations;&lt;/li&gt;&lt;li&gt;Support end-to-end development of online learning experiences, including design management, learning experience design, and iteration of learning experiences after they have launched;&lt;/li&gt;&lt;li&gt;Support learners' success and engagement in live courses and programs.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For more information, please visit our website: Academic Innovation.&lt;br&gt;&lt;br&gt;Responsibilities*&lt;br&gt;&lt;br&gt;&lt;strong&gt;Team Management&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Provide supervision and coaching of direct reports by managing workloads, ensuring consistency in processes and communication of organizational policies, providing regular feedback on individual performance and assessing performance through the annual performance review process.&lt;/li&gt;&lt;li&gt;Foster a culture of continuous improvement and learning within the Learning Experience Design team by leading engaging team meetings, identifying impactful professional development opportunities and discussing career pathing opportunities with individual team members, and creating onboarding and upskilling programs.&lt;/li&gt;&lt;li&gt;Lead and cultivate service practices across the Learning Experience Design team for ensuring optimal faculty and client experience, align diverse perspectives to make progress, and build partner relationships.&lt;/li&gt;&lt;li&gt;Maintain a respectful work environment by setting clear expectations for behavior and leading personal and team conversations.&lt;/li&gt;&lt;li&gt;Think about bandwidth and succession planning by assessing important processes, initiatives and individual roles within the Learning Experience Design team.&lt;/li&gt;&lt;li&gt;Demonstrate organizational leadership by seeking to understand center-wide policies and processes and communicating policies and processes effectively to team members.&lt;/li&gt;&lt;li&gt;Proactively communicate and offer guidance related to change management in support of effective transition as team members navigate organizational change.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Learning Design Process Management&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead development and implement efficient workflows for end-to-end learning design processes for non-credit and for-credit courses as follows:&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Support project scoping conversations and proposal reviews.&lt;/li&gt;&lt;li&gt;Communicate project specifications and requirements to learning experience designers and design teams.&lt;/li&gt;&lt;li&gt;Lead project kick-off processes and creation of norms that support design teams and external partners throughout the lifecycle of a project including needs analysis, persona development, learning outcomes, course mapping, assessment design, engaging content creation, quality assurance processes, and evaluation.&lt;/li&gt;&lt;li&gt;Lead processes related to copyright accessibility compliance for cross-team collaboration and third-party vendors.&lt;/li&gt;&lt;li&gt;Lead design processes for ensuring compliance with regulations around non-credit and credit-bearing courses&lt;/li&gt;&lt;li&gt;Provide analytical guidance to project teams, recommend solutions to problems, ensure adherence to quality standards, and review project deliverables.&lt;/li&gt;&lt;li&gt;Lead processes that preserve integrity of course design in situations where reuse of content occurs between non-credit and credit-bearing courses.&lt;/li&gt;&lt;li&gt;Support on-time delivery of projects.&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Maintain high-level view and specialized knowledge of product requirements and platform features to provide team members with relevant pedagogical specifications, detailed documentation, and considerations around learner effort and assessment.&lt;/li&gt;&lt;li&gt;Work with important partners at the Center including partnership development, marketing and communications, project management, media design, operations, program management, and program operations to ensure seamless implementation of learning design processes that lead to successful projects and outcomes.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Required Qualifications*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree in related field (education, instructional design, educational technology, or learning sciences) and five or more years of related learning experience design experience (instructional design, educational technology, educational project management, learning sciences, or consulting).&lt;/li&gt;&lt;li&gt;2 or more years of team management and supervisory experience, including assigning project work, managing process design and implementation, coaching direct reports, and performance management duties.&lt;/li&gt;&lt;li&gt;Experience with educational technologies and programs, open educational resources, and learning management systems, such as Coursera, edX, FutureLearn, and Canvas.&lt;/li&gt;&lt;li&gt;Working knowledge of standards for online non-credit and for-credit course design, including copyright and accessibility.&lt;/li&gt;&lt;li&gt;Understanding of integrating learning theories, instructional design methods, and learner-centered design principles into online learning experiences.&lt;/li&gt;&lt;li&gt;Exhibits a forward-thinking mindset by investigating emerging developments in learning innovation, such as generative AI, evaluating their potential, and identifying strategic opportunities for integration.&lt;/li&gt;&lt;li&gt;Experience in leveraging the use of instructional technology to most effectively support course goals and learning objectives.&lt;/li&gt;&lt;li&gt;Demonstrated expertise in applying a learner-centered approach to online course design.&lt;/li&gt;&lt;li&gt;Demonstrated expertise in assessing project outcomes and making recommendations for improvement and iteration.&lt;/li&gt;&lt;li&gt;Demonstrated initiative and customer service-oriented attitude.&lt;/li&gt;&lt;li&gt;Demonstrated experience applying AI in learning experience design and in the management of team workflows.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Modes of Work&lt;br&gt;&lt;br&gt;Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.&lt;br&gt;&lt;br&gt;Additional Information&lt;br&gt;&lt;br&gt;Candidates must have legal authorization to work in the United States.&lt;br&gt;&lt;br&gt;The mode of work for this position is &lt;strong&gt;Hybrid&lt;/strong&gt; with a minimum of 4 days in the office per week, Monday through Thursday, with an option of remote work on Fridays. On occasion, you may be required and must be available to work onsite on Fridays if necessitated by our center's policy and domain leadership or by your job requirements.&lt;br&gt;&lt;br&gt;The salary for this position will be based upon the selected candidate's education and experience.&lt;br&gt;&lt;br&gt;Excellent benefits are available, for details, see http://benefits.umich.edu/&lt;br&gt;&lt;br&gt;&lt;strong&gt;Salary Information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The general salary range for this position is $90,000 - $100,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and salaries that are currently established within the unit. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Organizational Statement on Harassment&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with any staff members and student employees in the Center for Academic Innovation will be reported to the Equity, Civil Rights, &amp;amp; Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.&lt;br&gt;&lt;br&gt;Background Screening&lt;br&gt;&lt;br&gt;The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.&lt;br&gt;&lt;br&gt;Background checks will be performed in compliance with the Fair Credit Reporting Act.&lt;br&gt;&lt;br&gt;Application Deadline&lt;br&gt;&lt;br&gt;Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.&lt;br&gt;&lt;br&gt;Decision Making Process&lt;br&gt;&lt;br&gt;Applications will be reviewed as received throughout the posting period and continue until the position is filled.&lt;br&gt;&lt;br&gt;U-M EEO Statement&lt;br&gt;&lt;br&gt;The University of Michigan is an equal employment opportunity employer.

Learning Experience Design Lead

You need 7+ years in business management or operations, change management experience, leadership collaboration, expertise in workplace experiences, budget management, and compliance knowledge.

You will manage workspace operations, oversee budgets and shared policies, coordinate onboarding, engage users for feedback, lead space planning, and ensure a collaborative workplace culture.

Business, Operations & Strategy

Facilities Management

Job Summary Reporting to the Senior Vice Provost for Academic and Budgetary Affairs and the Assistant Vice Provost and Chief Strategist for Integrated Space, Academic, & Capital Planning, and embedded within the core strategic and operational leadership supporting the shared leased space, the position serves as the nucleus for policy, governance, facility, technology, move management, and workspace experience matters - within a highly visible, multi-unit environment representing a shared workplace model that brings together units with varied operational approaches from previously separate locations. The role operates with delegated authority to make day-to-day operational decisions on behalf of the Provost's Office in this complex environment, while working in close partnership with unit leaders and staff. In this capacity, you will serve as a steward of the shared workplace model, balancing unit-specific needs with the long-term integrity, effectiveness, and sustainability of the space. You will partner closely with the landlord, U-M Real Estate Office, ITS, DPSS, and unit leaders. This partnership will ensure proactive coordination, effective service delivery, and a positive workplace experience. You will serve as the primary operational representative of the Provost's Office to these partners, and the sole operational lead for the shared workspace, fostering alignment and clarity across units. Location: This position is fully onsite in Ann Arbor, MI and requires regular in-person presence. Link to full job description: [Link] Why Work at Michigan? Benefits In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: * Generous time off * A retirement plan that provides two-for-one matching contributions with immediate vesting * Many choices for comprehensive health insurance * Life insurance * Long-term disability coverage * Flexible spending accounts for healthcare and dependent care expenses Responsibilities* Lead Operations for Leased Workspace * Serve as the primary contact and operational lead for all occupants * Manage the operating budget, resource allocation, and routine spending decisions * Implement and steward shared-space policies, procedures, and norms with unit leadership and staff * Oversee janitorial, maintenance, access control, emergency planning, vendor coordination, and facility-related procurement * Coordinate onboarding for all units, including access to amenities, technology support, supplies, storage, parking, and front-of-house functions * Engage building users to gather insights, identify operational trends, and continuously refine processes Shared-Space Governance & Decision-Making * Exercise delegated authority for day-to-day shared-space decisions * Establish and apply shared policies and procedures * Mediate cross-unit priorities and resolve operational conflicts * Escalate complex operational issues as needed * Serve as a trusted problem-solver for divergent unit needs Space Planning, Activation, & Strategy * Lead space activation and planning, including move coordination and systems commissioning * Contribute operational input on space design, furniture installation, and long-term adaptability * Develop space use and occupancy reports * Recommend adjustments to improve shared workplace effectiveness * Support annual space planning and certification processes Change Management & Workspace Experience * Direct change management and move coordination during transitions * Design and deliver onboarding, orientation, and workspace training for all users * Foster a workplace culture of inclusion and collaboration * Address user inquiries and concerns; partner with stakeholders to optimize daily experiences Strategic Planning & Future Readiness * Assess operational complexity and recommend staffing, process, or support enhancements * Supervise future staff as operational needs expand and the shared workplace matures * Provide financial oversight, forecasting, and resource planning for long-term sustainability * Gather user feedback and develop operational metrics to guide decisions * Advise leadership on future phases, expansions, or changes in occupancy * Contribute to institutional learning about shared, unassigned workplace models Required Qualifications* * Seven (7) or more years of experience in business management, facilities, operations, or a related field * Demonstrated experience managing a complex organizational change or major office move * Experience working with senior leaders and navigating cross-unit or cross-functional dynamics * Experience designing and delivering high-quality user onboarding or workplace experiences * Proficiency with workplace management systems and collaboration tools * Experience with workplace safety, ADA accessibility, and compliance standards * Experience managing budgets and vendor contracts related to office operations Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.

Job SummaryReporting to the Senior Vice Provost for Academic and Budgetary Affairs and the Assistant Vice Provost and Chief Strategist for Integrated Space, Academic, & Capital Planning, and embedded within the core strategic and operational leadership supporting the shared leased space, the position serves as the nucleus for policy, governance, facility, technology, move management, and workspace experience matters - within a highly visible, multi-unit environment representing a shared workplace model that brings together units with varied operational approaches from previously separate locations. The role operates with delegated authority to make day-to-day operational decisions on behalf of the Provost's Office in this complex environment, while working in close partnership with unit leaders and staff.In this capacity, you will serve as a steward of the shared workplace model, balancing unit-specific needs with the long-term integrity, effectiveness, and sustainability of the space. You will partner closely with the landlord, U-M Real Estate Office, ITS, DPSS, and unit leaders. This partnership will ensure proactive coordination, effective service delivery, and a positive workplace experience. You will serve as the primary operational representative of the Provost's Office to these partners, and the sole operational lead for the shared workspace, fostering alignment and clarity across units.Location: This position is fully onsite in Ann Arbor, MI and requires regular in-person presence.Link to full job description: [Link]Why Work at Michigan?BenefitsIn addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: * Generous time off * A retirement plan that provides two-for-one matching contributions with immediate vesting * Many choices for comprehensive health insurance * Life insurance * Long-term disability coverage * Flexible spending accounts for healthcare and dependent care expenses         Responsibilities*Lead Operations for Leased Workspace * Serve as the primary contact and operational lead for all occupants * Manage the operating budget, resource allocation, and routine spending decisions * Implement and steward shared-space policies, procedures, and norms with unit leadership and staff * Oversee janitorial, maintenance, access control, emergency planning, vendor coordination, and facility-related procurement * Coordinate onboarding for all units, including access to amenities, technology support, supplies, storage, parking, and front-of-house functions * Engage building users to gather insights, identify operational trends, and continuously refine processes         Shared-Space Governance & Decision-Making * Exercise delegated authority for day-to-day shared-space decisions * Establish and apply shared policies and procedures * Mediate cross-unit priorities and resolve operational conflicts * Escalate complex operational issues as needed * Serve as a trusted problem-solver for divergent unit needs         Space Planning, Activation, & Strategy * Lead space activation and planning, including move coordination and systems commissioning * Contribute operational input on space design, furniture installation, and long-term adaptability * Develop space use and occupancy reports * Recommend adjustments to improve shared workplace effectiveness * Support annual space planning and certification processes         Change Management & Workspace Experience * Direct change management and move coordination during transitions * Design and deliver onboarding, orientation, and workspace training for all users * Foster a workplace culture of inclusion and collaboration * Address user inquiries and concerns; partner with stakeholders to optimize daily experiences         Strategic Planning & Future Readiness * Assess operational complexity and recommend staffing, process, or support enhancements * Supervise future staff as operational needs expand and the shared workplace matures * Provide financial oversight, forecasting, and resource planning for long-term sustainability * Gather user feedback and develop operational metrics to guide decisions * Advise leadership on future phases, expansions, or changes in occupancy * Contribute to institutional learning about shared, unassigned workplace models         Required Qualifications* * Seven (7) or more years of experience in business management, facilities, operations, or a related field * Demonstrated experience managing a complex organizational change or major office move * Experience working with senior leaders and navigating cross-unit or cross-functional dynamics * Experience designing and delivering high-quality user onboarding or workplace experiences * Proficiency with workplace management systems and collaboration tools * Experience with workplace safety, ADA accessibility, and compliance standards * Experience managing budgets and vendor contracts related to office operations         Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.

Director of Operations and Workplace Experience - University of Michigan

&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Reporting to the Senior Vice Provost for Academic and Budgetary Affairs and the Assistant Vice Provost and Chief Strategist for Integrated Space, Academic, &amp;amp; Capital Planning, and embedded within the core strategic and operational leadership supporting the shared leased space, the position serves as the nucleus for policy, governance, facility, technology, move management, and workspace experience matters - within a highly visible, multi-unit environment representing a shared workplace model that brings together units with varied operational approaches from previously separate locations. The role operates with delegated authority to make day-to-day operational decisions on behalf of the Provost's Office in this complex environment, while working in close partnership with unit leaders and staff.&lt;br&gt;&lt;br&gt;In this capacity, you will serve as a steward of the shared workplace model, balancing unit-specific needs with the long-term integrity, effectiveness, and sustainability of the space. You will partner closely with the landlord, U-M Real Estate Office, ITS, DPSS, and unit leaders. This partnership will ensure proactive coordination, effective service delivery, and a positive workplace experience. You will serve as the primary operational representative of the Provost's Office to these partners, and the sole operational lead for the shared workspace, fostering alignment and clarity across units.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location:&lt;/strong&gt; This position is fully onsite in Ann Arbor, MI and requires regular in-person presence.&lt;br&gt;&lt;br&gt;Link to full job description: [Link]&lt;br&gt;&lt;br&gt;Why Work at Michigan?&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Generous time off&lt;/li&gt;&lt;li&gt;A retirement plan that provides two-for-one matching contributions with immediate vesting&lt;/li&gt;&lt;li&gt;Many choices for comprehensive health insurance&lt;/li&gt;&lt;li&gt;Life insurance&lt;/li&gt;&lt;li&gt;Long-term disability coverage&lt;/li&gt;&lt;li&gt;Flexible spending accounts for healthcare and dependent care expenses &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Responsibilities*&lt;br&gt;&lt;br&gt;&lt;strong&gt;Lead Operations for Leased Workspace&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Serve as the primary contact and operational lead for all occupants&lt;/li&gt;&lt;li&gt;Manage the operating budget, resource allocation, and routine spending decisions&lt;/li&gt;&lt;li&gt;Implement and steward shared-space policies, procedures, and norms with unit leadership and staff&lt;/li&gt;&lt;li&gt;Oversee janitorial, maintenance, access control, emergency planning, vendor coordination, and facility-related procurement&lt;/li&gt;&lt;li&gt;Coordinate onboarding for all units, including access to amenities, technology support, supplies, storage, parking, and front-of-house functions&lt;/li&gt;&lt;li&gt;Engage building users to gather insights, identify operational trends, and continuously refine processes&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Shared-Space Governance &amp;amp; Decision-Making&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Exercise delegated authority for day-to-day shared-space decisions&lt;/li&gt;&lt;li&gt;Establish and apply shared policies and procedures&lt;/li&gt;&lt;li&gt;Mediate cross-unit priorities and resolve operational conflicts&lt;/li&gt;&lt;li&gt;Escalate complex operational issues as needed&lt;/li&gt;&lt;li&gt;Serve as a trusted problem-solver for divergent unit needs&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Space Planning, Activation, &amp;amp; Strategy&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead space activation and planning, including move coordination and systems commissioning&lt;/li&gt;&lt;li&gt;Contribute operational input on space design, furniture installation, and long-term adaptability&lt;/li&gt;&lt;li&gt;Develop space use and occupancy reports&lt;/li&gt;&lt;li&gt;Recommend adjustments to improve shared workplace effectiveness&lt;/li&gt;&lt;li&gt;Support annual space planning and certification processes&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Change Management &amp;amp; Workspace Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Direct change management and move coordination during transitions&lt;/li&gt;&lt;li&gt;Design and deliver onboarding, orientation, and workspace training for all users&lt;/li&gt;&lt;li&gt;Foster a workplace culture of inclusion and collaboration&lt;/li&gt;&lt;li&gt;Address user inquiries and concerns; partner with stakeholders to optimize daily experiences&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Strategic Planning &amp;amp; Future Readiness&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Assess operational complexity and recommend staffing, process, or support enhancements&lt;/li&gt;&lt;li&gt;Supervise future staff as operational needs expand and the shared workplace matures&lt;/li&gt;&lt;li&gt;Provide financial oversight, forecasting, and resource planning for long-term sustainability&lt;/li&gt;&lt;li&gt;Gather user feedback and develop operational metrics to guide decisions&lt;/li&gt;&lt;li&gt;Advise leadership on future phases, expansions, or changes in occupancy&lt;/li&gt;&lt;li&gt;Contribute to institutional learning about shared, unassigned workplace models &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Required Qualifications*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Seven (7) or more years of experience in business management, facilities, operations, or a related field&lt;/li&gt;&lt;li&gt;Demonstrated experience managing a complex organizational change or major office move&lt;/li&gt;&lt;li&gt;Experience working with senior leaders and navigating cross-unit or cross-functional dynamics&lt;/li&gt;&lt;li&gt;Experience designing and delivering high-quality user onboarding or workplace experiences&lt;/li&gt;&lt;li&gt;Proficiency with workplace management systems and collaboration tools&lt;/li&gt;&lt;li&gt;Experience with workplace safety, ADA accessibility, and compliance standards&lt;/li&gt;&lt;li&gt;Experience managing budgets and vendor contracts related to office operations &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Modes of Work&lt;br&gt;&lt;br&gt;Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.&lt;br&gt;&lt;br&gt;The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan.&lt;br&gt;&lt;br&gt;Application Deadline&lt;br&gt;&lt;br&gt;Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.&lt;br&gt;&lt;br&gt;U-M EEO Statement&lt;br&gt;&lt;br&gt;The University of Michigan is an equal employment opportunity employer.

Director of Operations and Workplace Experience

You need a bachelor's in a related field, strong analytical and communication skills, proficiency in data tools, and experience with process improvement, documentation, and reporting.

You will gather and translate business requirements, analyze processes, improve operations, monitor KPIs, create reports, and support training for software use while collaborating with teams and stakeholders.

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The Business Analyst is responsible for collecting and analyzing data and processes that support organizational recommendations and the implementation of business changes. The Business Analyst will collaborate with key stakeholders to understand business needs, analyze processes, document requirements, and identify opportunities for improvements in operational efficiency, as well as work with technology managers for requirements gathering and the creation of staff training materials. What You'll Do Are you ready to dive into a fun and collaborative environment where your insights will help shape the future of our organization Michigan Language Assessment is seeking a qualified business analyst to drive process improvements, enhance data-driven decision-making, and support the development and optimization of our language assessment products and services. As a business analyst at our dynamic and innovative organization, you'll dive headfirst into the exciting world of data-driven decision-making. Your responsibilities will include developing and monitoring key performance indicators (KPIs), transforming data into meaningful dashboards and reports; and leveraging business intelligence tools. You will support a variety of projects, work closely with stakeholders to gather requirements and transform them into objectives, use cases, functional and non-functional requirements; support user acceptance testing and business process testing. You will also collaborate with cross-functional teams to analyze complex business processes, identify areas of improvement, and propose creative solutions that drive efficiency and growth. Furthermore, you will partner with subject matter experts to help design and deliver software and platform training, ensuring teams are empowered to make the most of our tools and processes. The business analyst reports to the program manager. Although we are relatively small, about sixty employees currently, Michigan Language Assessment is a joint venture between the University of Michigan and Cambridge University Press & Assessment. This collaboration gives you the opportunity to utilize resources and expertise from two world-renowned institutions. Who We Are When you work for Michigan Language Assessment, you join one of the oldest and most respected language-testing organizations in the world. Michigan Language Assessment is committed to delivering outstanding and reliable English language assessments based on 70+ years of assessment expertise. You also become part of two leading, world-renowned universities the University of Michigan, one of the best universities to work for in the country, and Cambridge Assessment English, which is part of the University of Cambridge and has over 100 years of experience assessing English language proficiency. The Michigan Language Assessment team is diverse, dynamic, and committed to building and strengthening a culture of inclusion, support, innovation, adaptability, quality, and trust. You'll have the chance to collaborate with peers from more than a dozen countries as you help us grow domestically and globally. We believe in hard work and the importance of personal time. We believe good ideas can come from anyone in the organization. We believe that difficult projects and hard tasks can be accomplished in an atmosphere that's collegial and supportive, because we're all in this together. To find out more about Michigan Language Assessment, visit us at https://michiganassessment.org/about-us/. Responsibilities* * Collaborate between business and technical teams, both internally and externally; gather and translate complex business requirements and user expectations into objectives, use cases, and functional and nonfunctional requirements. Support user acceptance testing (UAT) and business process testing; ensure test scenarios are documented and tested; evaluate and implement, when necessary, user-journey and process-improvement recommendations from both staff and stakeholders. * Analyze existing business processes and as needed, support the development of new processes; validate functional and nonfunctional business requirements; prioritize user experience needs; and identify opportunities for operational improvements. * Apply continuous business improvement techniques and models using business intelligence tools to enhance organizational data visualization and reporting capabilities. Recommend and execute activities to support business changes, quality assurance, and process improvements. * Develop and maintain organizational reporting, monitor key performance indicators (KPIs) across all areas of the business; use data visualization tools and data-informed decision making to present and report clearly and concisely to key stakeholders. * Collaborate with subject matter experts for software and SaaS platforms to support the design and delivery of successful training materials, thus ensuring staff can effectively utilize system functionality to support business activities. * Other contributions commensurate with level and experience as required. Required Qualifications* * Bachelor's degree in business, finance, data analytics or a related field. * Strong analytical skills with the ability to interpret data and generate insight. * Proficiency in data analysis tools and techniques. * Proficiency in Microsoft Office and the ability to learn additional programs as needed. * Excellent communication and interpersonal skills to facilitate cross-functional collaboration. * Detail-oriented with strong problem-solving and critical-thinking abilities. * Demonstrated ability to create dashboards and KPI reporting. * Excellent attention to detail and time-management. * Knowledge of business process improvement methodologies (e.g., Lean, Six Sigma). * Experience with business process modelling and documentation tools (e.g., Lucid chart, Visio). * Experience with data analysis and visualization tools (e.g., Business Objects, Power BI). * Experience with user acceptance testing and business process testing. * Experience writing requirement documentation, such as use cases, business requirements, and functional requirements. Desired Qualifications* * Master's degree in business, finance, data analytics or a related field. * Lean, Six Sigma certification or similar process improvement certification/training. * Knowledge of business intelligence principles and standard processes, including data management and reporting processes. * Strong business knowledge and knowledge related to system design. * Familiarity with CRM platforms such as Microsoft Dynamics, Salesforce. * Experience supporting project managers and knowledge of project management methodologies. * Experience working on surveys, focus groups, and stakeholder interviews. Work Locations Michigan Language Assessment is seeking candidates located in or around Ann Arbor. This is an in-person role at the Michigan Language Assessment office in Ann Arbor, MI. This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change depending on the business needs of the hiring department throughout the course of employment. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information Authorization to work in the U.S. is a precondition of employment. Applicants will not be sponsored for work visas. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.

How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Job SummaryThe Business Analyst is responsible for collecting and analyzing data and processes that support organizational recommendations and the implementation of business changes. The Business Analyst will collaborate with key stakeholders to understand business needs, analyze processes, document requirements, and identify opportunities for improvements in operational efficiency, as well as work with technology managers for requirements gathering and the creation of staff training materials.What You'll DoAre you ready to dive into a fun and collaborative environment where your insights will help shape the future of our organization Michigan Language Assessment is seeking a qualified business analyst to drive process improvements, enhance data-driven decision-making, and support the development and optimization of our language assessment products and services. As a business analyst at our dynamic and innovative organization, you'll dive headfirst into the exciting world of data-driven decision-making. Your responsibilities will include developing and monitoring key performance indicators (KPIs), transforming data into meaningful dashboards and reports; and leveraging business intelligence tools. You will support a variety of projects, work closely with stakeholders to gather requirements and transform them into objectives, use cases, functional and non-functional requirements; support user acceptance testing and business process testing.You will also collaborate with cross-functional teams to analyze complex business processes, identify areas of improvement, and propose creative solutions that drive efficiency and growth. Furthermore, you will partner with subject matter experts to help design and deliver software and platform training, ensuring teams are empowered to make the most of our tools and processes.The business analyst reports to the program manager. Although we are relatively small, about sixty employees currently, Michigan Language Assessment is a joint venture between the University of Michigan and Cambridge University Press & Assessment. This collaboration gives you the opportunity to utilize resources and expertise from two world-renowned institutions.Who We AreWhen you work for Michigan Language Assessment, you join one of the oldest and most respected language-testing organizations in the world. Michigan Language Assessment is committed to delivering outstanding and reliable English language assessments based on 70+ years of assessment expertise. You also become part of two leading, world-renowned universities the University of Michigan, one of the best universities to work for in the country, and Cambridge Assessment English, which is part of the University of Cambridge and has over 100 years of experience assessing English language proficiency.The Michigan Language Assessment team is diverse, dynamic, and committed to building and strengthening a culture of inclusion, support, innovation, adaptability, quality, and trust. You'll have the chance to collaborate with peers from more than a dozen countries as you help us grow domestically and globally. We believe in hard work and the importance of personal time. We believe good ideas can come from anyone in the organization. We believe that difficult projects and hard tasks can be accomplished in an atmosphere that's collegial and supportive, because we're all in this together.To find out more about Michigan Language Assessment, visit us at https://michiganassessment.org/about-us/.Responsibilities* * Collaborate between business and technical teams, both internally and externally; gather and translate complex business requirements and user expectations into objectives, use cases, and functional and nonfunctional requirements. Support user acceptance testing (UAT) and business process testing; ensure test scenarios are documented and tested; evaluate and implement, when necessary, user-journey and process-improvement recommendations from both staff and stakeholders. * Analyze existing business processes and as needed, support the development of new processes; validate functional and nonfunctional business requirements; prioritize user experience needs; and identify opportunities for operational improvements. * Apply continuous business improvement techniques and models using business intelligence tools to enhance organizational data visualization and reporting capabilities. Recommend and execute activities to support business changes, quality assurance, and process improvements. * Develop and maintain organizational reporting, monitor key performance indicators (KPIs) across all areas of the business; use data visualization tools and data-informed decision making to present and report clearly and concisely to key stakeholders. * Collaborate with subject matter experts for software and SaaS platforms to support the design and delivery of successful training materials, thus ensuring staff can effectively utilize system functionality to support business activities. * Other contributions commensurate with level and experience as required.         Required Qualifications* * Bachelor's degree in business, finance, data analytics or a related field. * Strong analytical skills with the ability to interpret data and generate insight. * Proficiency in data analysis tools and techniques. * Proficiency in Microsoft Office and the ability to learn additional programs as needed. * Excellent communication and interpersonal skills to facilitate cross-functional collaboration. * Detail-oriented with strong problem-solving and critical-thinking abilities. * Demonstrated ability to create dashboards and KPI reporting. * Excellent attention to detail and time-management. * Knowledge of business process improvement methodologies (e.g., Lean, Six Sigma). * Experience with business process modelling and documentation tools (e.g., Lucid chart, Visio). * Experience with data analysis and visualization tools (e.g., Business Objects, Power BI). * Experience with user acceptance testing and business process testing. * Experience writing requirement documentation, such as use cases, business requirements, and functional requirements.         Desired Qualifications* * Master's degree in business, finance, data analytics or a related field. * Lean, Six Sigma certification or similar process improvement certification/training. * Knowledge of business intelligence principles and standard processes, including data management and reporting processes. * Strong business knowledge and knowledge related to system design. * Familiarity with CRM platforms such as Microsoft Dynamics, Salesforce. * Experience supporting project managers and knowledge of project management methodologies. * Experience working on surveys, focus groups, and stakeholder interviews.         Work LocationsMichigan Language Assessment is seeking candidates located in or around Ann Arbor. This is an in-person role at the Michigan Language Assessment office in Ann Arbor, MI.This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change depending on the business needs of the hiring department throughout the course of employment.Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Additional InformationAuthorization to work in the U.S. is a precondition of employment. Applicants will not be sponsored for work visas.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.

Business Analyst - University of Michigan

How to Apply&lt;br&gt;&lt;br&gt;A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Business Analyst is responsible for collecting and analyzing data and processes that support organizational recommendations and the implementation of business changes. The Business Analyst will collaborate with key stakeholders to understand business needs, analyze processes, document requirements, and identify opportunities for improvements in operational efficiency, as well as work with technology managers for requirements gathering and the creation of staff training materials.&lt;br&gt;&lt;br&gt;What You'll Do&lt;br&gt;&lt;br&gt;Are you ready to dive into a fun and collaborative environment where your insights will help shape the future of our organization Michigan Language Assessment is seeking a qualified business analyst to drive process improvements, enhance data-driven decision-making, and support the development and optimization of our language assessment products and services. As a business analyst at our dynamic and innovative organization, you'll dive headfirst into the exciting world of data-driven decision-making. Your responsibilities will include developing and monitoring key performance indicators (KPIs), transforming data into meaningful dashboards and reports; and leveraging business intelligence tools. You will support a variety of projects, work closely with stakeholders to gather requirements and transform them into objectives, use cases, functional and non-functional requirements; support user acceptance testing and business process testing.&lt;br&gt;&lt;br&gt;You will also collaborate with cross-functional teams to analyze complex business processes, identify areas of improvement, and propose creative solutions that drive efficiency and growth. Furthermore, you will partner with subject matter experts to help design and deliver software and platform training, ensuring teams are empowered to make the most of our tools and processes.&lt;br&gt;&lt;br&gt;The business analyst reports to the program manager. Although we are relatively small, about sixty employees currently, Michigan Language Assessment is a joint venture between the University of Michigan and Cambridge University Press &amp;amp; Assessment. This collaboration gives you the opportunity to utilize resources and expertise from two world-renowned institutions.&lt;br&gt;&lt;br&gt;Who We Are&lt;br&gt;&lt;br&gt;When you work for Michigan Language Assessment, you join one of the oldest and most respected language-testing organizations in the world. Michigan Language Assessment is committed to delivering outstanding and reliable English language assessments based on 70+ years of assessment expertise. You also become part of two leading, world-renowned universities the University of Michigan, one of the best universities to work for in the country, and Cambridge Assessment English, which is part of the University of Cambridge and has over 100 years of experience assessing English language proficiency.&lt;br&gt;&lt;br&gt;The Michigan Language Assessment team is diverse, dynamic, and committed to building and strengthening a culture of inclusion, support, innovation, adaptability, quality, and trust. You'll have the chance to collaborate with peers from more than a dozen countries as you help us grow domestically and globally. We believe in hard work and the importance of personal time. We believe good ideas can come from anyone in the organization. We believe that difficult projects and hard tasks can be accomplished in an atmosphere that's collegial and supportive, because we're all in this together.&lt;br&gt;&lt;br&gt;To find out more about Michigan Language Assessment, visit us at https://michiganassessment.org/about-us/.&lt;br&gt;&lt;br&gt;Responsibilities*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Collaborate between business and technical teams, both internally and externally; gather and translate complex business requirements and user expectations into objectives, use cases, and functional and nonfunctional requirements. Support user acceptance testing (UAT) and business process testing; ensure test scenarios are documented and tested; evaluate and implement, when necessary, user-journey and process-improvement recommendations from both staff and stakeholders.&lt;/li&gt;&lt;li&gt;Analyze existing business processes and as needed, support the development of new processes; validate functional and nonfunctional business requirements; prioritize user experience needs; and identify opportunities for operational improvements.&lt;/li&gt;&lt;li&gt;Apply continuous business improvement techniques and models using business intelligence tools to enhance organizational data visualization and reporting capabilities. Recommend and execute activities to support business changes, quality assurance, and process improvements.&lt;/li&gt;&lt;li&gt;Develop and maintain organizational reporting, monitor key performance indicators (KPIs) across all areas of the business; use data visualization tools and data-informed decision making to present and report clearly and concisely to key stakeholders.&lt;/li&gt;&lt;li&gt;Collaborate with subject matter experts for software and SaaS platforms to support the design and delivery of successful training materials, thus ensuring staff can effectively utilize system functionality to support business activities.&lt;/li&gt;&lt;li&gt;Other contributions commensurate with level and experience as required.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Required Qualifications*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree in business, finance, data analytics or a related field.&lt;/li&gt;&lt;li&gt;Strong analytical skills with the ability to interpret data and generate insight.&lt;/li&gt;&lt;li&gt;Proficiency in data analysis tools and techniques.&lt;/li&gt;&lt;li&gt;Proficiency in Microsoft Office and the ability to learn additional programs as needed.&lt;/li&gt;&lt;li&gt;Excellent communication and interpersonal skills to facilitate cross-functional collaboration.&lt;/li&gt;&lt;li&gt;Detail-oriented with strong problem-solving and critical-thinking abilities.&lt;/li&gt;&lt;li&gt;Demonstrated ability to create dashboards and KPI reporting.&lt;/li&gt;&lt;li&gt;Excellent attention to detail and time-management.&lt;/li&gt;&lt;li&gt;Knowledge of business process improvement methodologies (e.g., Lean, Six Sigma).&lt;/li&gt;&lt;li&gt;Experience with business process modelling and documentation tools (e.g., Lucid chart, Visio).&lt;/li&gt;&lt;li&gt;Experience with data analysis and visualization tools (e.g., Business Objects, Power BI).&lt;/li&gt;&lt;li&gt;Experience with user acceptance testing and business process testing.&lt;/li&gt;&lt;li&gt;Experience writing requirement documentation, such as use cases, business requirements, and functional requirements.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desired Qualifications*&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Master's degree in business, finance, data analytics or a related field.&lt;/li&gt;&lt;li&gt;Lean, Six Sigma certification or similar process improvement certification/training.&lt;/li&gt;&lt;li&gt;Knowledge of business intelligence principles and standard processes, including data management and reporting processes.&lt;/li&gt;&lt;li&gt;Strong business knowledge and knowledge related to system design.&lt;/li&gt;&lt;li&gt;Familiarity with CRM platforms such as Microsoft Dynamics, Salesforce.&lt;/li&gt;&lt;li&gt;Experience supporting project managers and knowledge of project management methodologies.&lt;/li&gt;&lt;li&gt;Experience working on surveys, focus groups, and stakeholder interviews.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Work Locations&lt;br&gt;&lt;br&gt;Michigan Language Assessment is seeking candidates located in or around Ann Arbor. This is an in-person role at the Michigan Language Assessment office in Ann Arbor, MI.&lt;br&gt;&lt;br&gt;This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change depending on the business needs of the hiring department throughout the course of employment.&lt;br&gt;&lt;br&gt;Modes of Work&lt;br&gt;&lt;br&gt;Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.&lt;br&gt;&lt;br&gt;Additional Information&lt;br&gt;&lt;br&gt;Authorization to work in the U.S. is a precondition of employment. Applicants will not be sponsored for work visas.&lt;br&gt;&lt;br&gt;Application Deadline&lt;br&gt;&lt;br&gt;Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.&lt;br&gt;&lt;br&gt;U-M EEO Statement&lt;br&gt;&lt;br&gt;The University of Michigan is an equal employment opportunity employer.

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