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Apprentice Hire & Sales Coordinator

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GAP Group Limited

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Sales & Business Development
  • Colchester

AI generated summary

  • You need 4 GCSEs (C/D), a passion for customer service and sales, strong attention to detail, and good communication and IT skills.
  • You will manage hire desk operations, handle customer queries, coordinate drivers, control stock, study sales skills, and complete administration tasks while training for NVQ Level 2.

Requirements

  • 4 GCSE Grades C/D
  • A keen interest in customer service and sales
  • High level of attention to detail and accuracy
  • Good communication and IT skills

Responsibilities

  • GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future.
  • As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider.
  • Our 2 Year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met.
  • You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.

FAQs

What is the duration of the Apprentice Hire & Sales Coordinator program?

The program is a 2-Year Apprenticeship.

What qualification will I earn during the apprenticeship?

You will earn an NVQ Level 2 in Hire Desk Operations.

What age groups are eligible for different salary rates?

Apprentices under 18 will have a starting salary of £16,224 per annum, while those over 18 will start at £17,860 per annum.

What is the maximum number of hours I will be required to work as an apprentice?

Apprentices under 18 will work a maximum of 39 hours per week, and those over 18 will work a maximum of 42.5 hours per week.

What educational qualifications do I need to apply?

You need to demonstrate 4 GCSE Grades C/D.

Is prior experience in customer service or sales required?

No prior experience is required, but a keen interest in customer service and sales is necessary.

What benefits does the GAP Group offer to its employees?

Benefits include a competitive salary and bonus scheme, up to 25 days annual leave plus bank holidays, an option to buy additional leave, a contributory pension scheme, life assurance, and health & wellness programs.

What kind of training will I receive during the apprenticeship?

You will receive a blend of on-the-job experience and online training through a leading training provider, covering essential skills for running a hire desk.

How do I apply for the Apprentice Hire & Sales Coordinator position?

To apply, you need to upload your CV and complete a short application form.

What support is available for employee health and wellness?

The company provides a Health & Wellness Hub, an Employee Assistance Helpline, annual flu jabs, and eye tests.

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GAP Group Limited

Your national hire partner

Real Estate
Industry
1001-5000
Employees
1969
Founded Year

Mission & Purpose

GAP Hire Solutions is the UK’s largest independent equipment rental company, hiring out an extensive range of equipment to industries including construction, utilities, civil engineering and events. In recent years, GAP has focused on a diversification strategy that has seen the company grow from its traditional Plant & Tool hire roots to a multi-service offering with ten divisions, providing customers with a complete hire solution. The company now has over 175 locations and employs more than 2,000 employees throughout the UK. GAP’s eleven divisions comprise Plant Hire, Tool Hire, Lifting & TIC, Non-Mechanical, Trenching & Shoring, Survey & Safety Hire, Pump Services, Welfare Services, Tanker Services, Event Services & Vehicle Hire. GAP also offers our customers additional services such as their Test, Inspect and Certify (TIC) service where our engineers test and inspect all lifting equipment to ensure compliance and safety, even if it has not been hired from GAP. Additionally, through their GAP one facility, a specialised team offers bespoke managed services suited to individual customer needs. GAP was established in 1969 by Gordon Anderson and the company is still family-owned and run by his sons Douglas and Iain. GAP’s aim is simple – to make our customers lives easier by providing market-leading equipment and exceptional service. With values such as trust, integrity and honesty underpinning our nationwide operations, the third generation of the family is now involved in the business. GAP’s vision is to be the UK’s most innovative hire solutions provider, with a focus on reducing our environmental impact on the world. This means GAP invests heavily in innovative eco-products and green technologies. GAP proactively works with our suppliers to develop greener products, advise our customers on best practice and implement environmentally friendly processes.