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Apprentice Retail Sales Advisor

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Superdrug

8d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Sales & Business Development
    Hospitality & Retail
  • Inverness

AI generated summary

  • You need strong communication skills, a passion for retail, a GCSE in English and maths, full-time availability, and must be new to retail and not previously completed a Retail Apprenticeship.
  • You will serve customers at the till, ensure stock levels and store presentation, help achieve targets, and receive training to develop communication and teamwork skills.

Requirements

  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided)
  • Flexible in working hours and adaptable to change
  • You have a grade 4 / C GCSE (or equivalent) in English and maths
  • You are not currently in any form of education and you are available for full time shifts
  • You HAVEN’T completed a Retail Apprenticeship before
  • You are eligible to work in the UK
  • You are brand new to retail

Responsibilities

  • Your role at Superdrug as one of our Apprentice Sales Advisers will be all about serving customers mostly at the till point where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys.
  • You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets.
  • Your Assessor and store team will work with you to improve your communication, team work and organisational skills.
  • They will support you with your employability skills including interview skills, CV preparation, managing your money, health, and wellbeing.
  • Your training will take place in store so no college days!
  • At the end of your training, you will complete an end point assessment and on successful completion you will achieve a Retailer L2 Apprenticeship.
  • During your Apprenticeship your Assessor and Store Manager will discuss with you any potential progression opportunities, including becoming a sales advisor, team leader or other retail roles.
  • It is a great experience that will prepare you for even bigger challenges.
  • Superdrug Apprentice Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders.
  • We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.

FAQs

What is the role of an Apprentice Retail Sales Advisor at Superdrug?

The role involves serving customers primarily at the till point, delivering excellent service, ensuring the store is well stocked, maintaining high store presentation, and actively participating in achieving store targets.

What qualifications do I need to qualify for this apprenticeship?

You need a grade 4 / C GCSE (or equivalent) in English and maths, must not be currently in any form of education, must be available for full-time shifts, have not completed a Retail Apprenticeship before, be eligible to work in the UK, and be brand new to retail.

Will I receive any training during this apprenticeship?

Yes, your training will take place in-store, and you will receive support from your Assessor and store team to improve communication, teamwork, and organizational skills, along with specific training for piercing services.

What are the working hours for this position?

The position requires a commitment of 39 hours a week.

What is the salary for the Apprentice Retail Sales Advisor role?

The salary starts from £9.50 per hour.

Are there opportunities for career progression after completing the apprenticeship?

Yes, there are potential progression opportunities available, including roles as a sales advisor or team leader, and the company has a strong desire to promote from within.

What benefits do Apprentice Retail Sales Advisors receive?

Benefits include up to 28 days of holiday, up to 30% discount for you and a nominated friend or family member, excellent training, great sales incentives, and enhanced company sick pay and pregnancy loss and support.

Do I need previous retail experience to apply for this role?

No, you do not need any prior retail experience as this position is for those who are brand new to retail.

What personal qualities do I need to succeed in this role?

You should have confident and clear communication skills, a passion for retail and customer service, a desire to learn and improve, a willingness to carry out piercing services (training provided), and be flexible and adaptable to change.

Is there a specific work environment in a Superdrug store?

Yes, Superdrug stores promote a fun, dynamic working environment where no two days are the same, with a focus on great customer service and teamwork.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.