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Apprentice Sales Advisor

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EE

Dec 9

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • Newcastle

AI generated summary

  • You need a great attitude, a friendly voice, and a willingness to learn; no prior experience is necessary.
  • You will engage with customers over the phone, understand their needs, recommend EE products, and build relationships while completing a 15-month NVQ Level 2 in Customer Service.

Requirements

  • You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn.

Responsibilities

  • At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
  • As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

FAQs

What is the salary for the Apprentice Sales Advisor position?

The salary for the Apprentice Sales Advisor position is £21,620, which can rise to £25,684 upon completion of the apprenticeship, plus uncapped commission.

When does the apprenticeship start?

The apprenticeship is set to start from February 2026 onwards.

Where is the job location?

The job is located at EE North Tyneside (Silver Fox Way, NE27 0QJ) or EE Gosforth (BT Customer Contact Centre, NE12 8ET).

Do I need prior experience to apply for this role?

No prior experience is needed; all you need is a great attitude, a friendly voice, and the willingness to learn.

What qualifications will I receive from this apprenticeship?

You will receive an NVQ Level 2 in Customer Service following the successful completion of the 15-month apprenticeship.

Is there any support offered during the apprenticeship?

Yes, you will receive support including one dedicated study day a week, guidance from a college tutor, and extra coaching to build your confidence in the role.

Are there any employee discounts available?

Yes, you will receive huge discounts on mobile and broadband packages, tech products, and discount codes to share with friends and family.

What kind of career support does EE offer?

EE is passionate about helping you carve your own career path and grow the career you want.

Is there a travel assistance program available?

Yes, there is a Season Ticket Travel Loan available to help pay for your travel to and from work up front.

Will I have access to healthcare services?

Yes, you will have access to a private GP 24/7 for you and your immediate family.

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EE

Telecommunications
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

EE is a leading digital communications company in the UK, providing mobile and broadband services. Their ultimate mission is to deliver the best network and outstanding service to keep customers connected to the things that matter most. EE aims to offer reliable, high-speed internet access and innovative mobile solutions, ensuring seamless connectivity and enhancing the digital lives of their customers across the country.