FAQs
What is the role of a luxury brand evaluator?
As a luxury brand evaluator, your role is to discreetly assess customer experiences with premium brands and provide feedback that helps these brands refine their services.
How flexible are the assignments?
Each in-store visit takes approximately 20 minutes, allowing for flexibility to complete multiple assignments as you choose.
What types of brands will I be evaluating?
You will have the opportunity to evaluate luxury brands from various sectors including fashion, beauty, jewelry, and automotive, including names like Louis Vuitton, Dolce & Gabbana, Tiffany & Co., and Bentley.
Is there a certification process to become an evaluator?
Yes, you will need to complete a General Certification to access missions after signing up and verifying your profile.
What is the compensation structure for this role?
You will earn a fee based on mission complexity for non-purchase evaluations, and for purchase-based evaluations, there will be reimbursement for approved items outlined in the mission brief.
Do I need prior experience to apply?
No prior experience is required; CXG values honest feedback from genuine customers.
Can I choose which assignments to take?
Yes, you can choose your assignments based on your personal preferences and profile.
What qualities are you looking for in an evaluator?
Ideal evaluators should be punctual, organized, detail-oriented, reliable, observant, and passionate about customer experience.
How do I register to become a luxury brand evaluator?
To register, visit live.cxg.com, sign up, confirm your email, complete your profile, and get certified to start applying for missions.
Do I need to be under a contract with any retail brands to apply?
No, you should not be under contract with any retail brands to ensure impartiality in your evaluations.