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Become a Luxury Brand Evaluator in the South of Florida - Apply Now

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CXG

3d ago

  • Internship
    Full-time
    Virtual Internship
  • Customer Relations
    Creative Arts & Fashion
  • Miami
  • Quick Apply

AI generated summary

  • You must be 18+ (21+ in the U.S.), a current customer of luxury brands, not under contract with retail brands, and detail-oriented. Passion for customer experience is essential; no experience needed.
  • You’ll choose assignments, evaluate luxury stores in-person or online, observe ambiance and service, and provide honest feedback via questionnaires.

Requirements

  • Must be 18 years or older (21 years or older in the United States)
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers

Responsibilities

  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
  • Observe carefully - check the ambiance, service quality, and overall customer experience
  • Provide honest feedback - use our platform to share your observations through questionnaires

FAQs

What is the role of a luxury brand evaluator?

A luxury brand evaluator discreetly assesses customer experiences with premium brands and provides critical feedback to help refine their services.

What kind of brands will I be evaluating?

You will evaluate iconic brands in fashion, beauty, jewelry, and automobiles, including names like Louis Vuitton, Dolce & Gabbana, Tiffany & Co., and Bentley.

How flexible are the assignments?

Each in-store visit takes approximately 20 minutes, allowing you the flexibility to complete multiple assignments.

Can I choose the assignments I want to work on?

Yes, you can choose assignments that align with your personal preferences and profile.

Will I be compensated for my work as a luxury brand evaluator?

Yes, you will earn a fee for non-purchase evaluations and can receive reimbursement for approved items for purchase-based evaluations.

What do I need to do to become an evaluator with CXG?

You need to register on live.cxg.com, complete your profile, get certified by passing the General Certification, and then apply for missions.

Do I need prior experience to apply for this role?

No prior experience is required; we value honest feedback from genuine customers.

What are the age requirements for this position?

You must be at least 18 years old (or 21 years or older in the United States) to apply for this job.

Can I evaluate luxury brands online or only in-store?

You can evaluate luxury brands both online and in-store.

What qualifications or attributes are required for this role?

You should be punctual, organized, detail-oriented, reliable, observant, and passionate about customer experience.

Is there a platform for managing the evaluations and missions?

Yes, CXG provides a user-friendly mobile platform called CXG Live for managing missions, certifications, and feedback.

Can I continue to be a customer of luxury brands while evaluating them?

Yes, you must be a current customer of premium and luxury brands to apply for this role.

Are there opportunities to work with multiple prestigious brands?

Yes, you will have frequent opportunities to perform several missions with some of the most prestigious brands worldwide.

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CXG

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.