Business Operations Analyst Industrial Placement - London

Experian

Nov 20, 2023

Applications are closed

Internship
Full-time
Off-cycle Internship
Business, Operations & Strategy
£25.4K
London

Requirements

To apply for this opportunity, you must be currently studying on an undergraduate degree, and able to undertake a year in industry placement starting in July 2024 and ending in August 2025. We accept applications from all degree backgrounds, but you will ideally be studying towards a Business or Numerical degree, and have an interest in business processes.
Due to the nature of the role, strong verbal and written communication skills are essential and you should be able to use Microsoft Office packages such as Excel. You’ll also need to be highly organised and detailed oriented, with good time management skills as this role will require you to balance multiple priorities, problem solve and collaborate with various stakeholders.

Responsibilities

Perform relevant onboarding checks for opening new accounts and submitting them to the Service and Billing team.
Process client orders within Salesforce, following guidance requirements and error checking.
Process all relevant administration relating to client setups on the system.
Liaise and maintain communication channels with Sales, Support, Finance and other commercial management teams regarding process improvements and ad-hoc queries
Handle queries sent into the business operations helpdesk, prioritising urgent issues and resolving within agreed timeframes.
Utilise multiple reports to create batch files, to submit billing requests for finance
Investigating challenges raised internally and by the client relating to billing and transactions to fix the root cause.

Experian

We're unlocking the power of data to help create a better tomorrow.

Technology

Industry

10,001+

Employees

1980

Founded Year

Mission & Purpose

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.