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C3 Presents - Digital Guest Experience Intern - Spring 2024

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Live Nation Entertainment

Nov 17, 2023

Applications are closed

  • Internship
    Part-time
    Off-cycle Internship
  • Business, Operations & Strategy
  • Austin

Requirements

  • This role requires you to be in our Austin, TX office. This is NOT a remote internship opportunity.
  • Enrolled in a Bachelor's/Masters program at an accredited college or university
  • Excellent organization, attention to detail, takes initiative and fast learner
  • Project Coordination skills: ability to plan, adhere to timelines, be responsive to other team deadlines
  • Resourceful and detail-oriented
  • Professional communication skills, especially with staff, vendors, etc.
  • Strong written skills (website messaging, email communications, etc.)
  • Basic knowledge database management (Zendesk, social platforms, Slack)
  • Proficient skills with MS Office (Word, Excel, Outlook, SharePoint, OneDrive, OneNote)
  • Great attitude, eager and inquisitive nature, tenacious demeanor and self-motivator
  • Love for music, food and technology
  • Ability to work 15-20 hours per week on a part-time basis.
  • C3 Core Competencies:
  • Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
  • Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
  • Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.
  • Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
  • Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
  • Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness

Responsibilities

  • Manage correspondence through Guest Services email accounts.
  • Manage correspondence with Marketing Contest Winners via Guest Services email account
  • Manage brand/festival messaging for FAQs and update/build out festival backend with approved messaging
  • Assist Guest Services Manager in generating proper and accurate patron messaging for festivals
  • Assist Marketing Department in with feedback and collaboration onsite with guest service needs related to social media interaction
  • Assist Guest Services Department in all areas of Guest Services per event, as applicable
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Live Nation Entertainment

Live Nation produces more concerts, sell more tickets and connects more brands to music than anyone else in the world.

Entertainment & Media
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.