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Campus Undergraduate – 2024 US Consumer Services Analytics Summer Internship

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American Express

Apr 25, 2024

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Data
  • New York

Requirements

  • Skills/Experience:
  • Passion for improving end-to-end customer experience, innovation and customer first thinking.
  • Strong curiosity about digital space and ability to collaborate with technology and product partners.
  • Ambitious thinker who’s organized, has phenomenal attention to detail, and can multi-task while still taking into account the big picture.
  • Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link complex issues.
  • Demonstrated ability to work optimally and collaboratively in high pressure situations and balance multiple priority assignments simultaneously – must be a self-starter.
  • Excellent written and verbal skills, with the ability to effectively communicate at all levels.
  • Willingness to learn and master new systems.
  • Knowledge of MS Office applications required.
  • Requirements/Qualifications:
  • Currently enrolled in full-time graduate degree program
  • Students must have a graduation date between December 2024 and June 2025

Responsibilities

  • Leverage sophisticated data sources to extract relevant data. Conduct strategic analyses to inform business decisions and practical recommendations.
  • Communicate analytics-based insights to partners.
  • Develop and automate reports/dashboards to inform partners and senior leaders.
  • Experience manipulating and extracting business/customer insights from large and complex datasets. Strong programming skills are required (SQL, SAS, R, PYTHON, HIVE, etc.)
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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.