You must be 16+ years old and have no unspent criminal convictions to apply.

You will engage with customers, answer inquiries, communicate with volunteers, handle payments, assist with administration, and promote Gift Aid and sales campaigns.

Customer Relations

Hospitality & Retail

United Kingdom

Cardiff

Health Insurance

Flexible Working

Sick Pay

Employee Discount

Large

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.

Science & Healthcare

British Heart Foundation

Healthcare

The largest independent funder of research into heart and circulatory diseases in the UK

<div>
 Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
 Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund life saving research. This is a customer focussed role where you will meet and interact with a wide range of people.
 Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop. 
 
 Typical tasks include: 
 
 <ul>
 <li>Engaging with customers and serving them in a helpful and friendly way</li>
 <li>Answering questions from customer, donors and supporters</li>
 <li>Communicating with fellow volunteers about what has sold and needs re-stocking</li>
 <li>Honing your retail and cashier skills behind the till and taking payments</li>
 <li>Helping with administration and reception duties around the till area</li>Promoting Gift Aid and sales campaigns
 </ul>
 
 Volunteering with British Heart Foundation comes with plenty of benefits too… 
 
 <ul>
 <li>A 25% discount on donated goods and 10% discount on New Goods in our shops</li>
 <li>Unlimited, free, and confidential support by Retail Trust</li>
 <li>Access to training and development</li>
 <li>Reasonable travel expenses reimbursed</li>
 <li>Refreshments available</li>
 <li>Volunteer certificates, references and long service awards provided</li>
 <li>Access to discounts with other retailers</li>
 </ul>
</div>


 Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
 Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund life saving research. This is a customer focussed role where you will meet and interact with a wide range of people.
 Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
 
 Typical tasks include: 
 
 
  Engaging with customers and serving them in a helpful and friendly way
  Answering questions from customer, donors and supporters
  Communicating with fellow volunteers about what has sold and needs re-stocking
  Honing your retail and cashier skills behind the till and taking payments
  Helping with administration and reception duties around the till areaPromoting Gift Aid and sales campaigns
 
 
 Volunteering with British Heart Foundation comes with plenty of benefits too… 
 
 
  A 25% discount on donated goods and 10% discount on New Goods in our shops
  Unlimited, free, and confidential support by Retail Trust
  Access to training and development
  Reasonable travel expenses reimbursed
  Refreshments available
  Volunteer certificates, references and long service awards provided
  Access to discounts with other retailers
 



Cash Desk Volunteer

Requirements

Responsibilities

FAQs

What is the main purpose of the Cash Desk Volunteer role?

Are there any age restrictions for volunteering?

Is this a paid position?

What kind of training will I receive?

What are some typical tasks I will perform as a Cash Desk Volunteer?

Is there a dress code for volunteers?

What benefits do volunteers receive?

How many hours do I need to commit to volunteering?

Can I volunteer if I have never worked in retail before?

What should I do if I want to donate items to the shop?

British Heart Foundation

Mission & Purpose