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Community Health Worker Intern

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UPMC

Nov 30, 2023

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Healthcare
  • Pittsburgh

Requirements

  • High School graduate or GED.
  • 1 year of customer service, clinical, social service, or case management experience in the community required.
  • Demonstrate ability to work with other people through a cooperative effort.
  • Basic computer skills and familiarity with Microsoft products.
  • Good verbal and written communication skills.
  • Willingness to travel throughout our service area (Allegheny County)
  • Solid organization skills and ability to set priorities and schedule time efficiently.
  • Self-directed and flexible to meet the needs of our members.
  • Value for and ability to deliver excellent customer service.
  • Has own vehicle for reliable transportation.
  • Licensure, Certifications, and Clearances:
  • Automotive Insurance
  • Driver’s License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with Renewal

Responsibilities

  • Flexibility in schedule to meet members’ needs.
  • Participate in professional development.
  • Develop a professional portfolio.
  • Participate in coursework/training as part of CHW certification process.
  • Provide telephonic assistance to members and family members concerning recovery tools and resources.
  • Engage the community to improve underlying social and economic conditions that impact health.
  • Assist in scheduling appointments, as needed.
  • Connect the member to community-based treatment and recovery supports.
  • Travel throughout Allegheny County.
  • Advocate for the members’ community, medical, and behavioral health needs.
  • Empower the member to self-advocate and follow through with treatment (making and attending scheduled appointments, setting goals, and community networking).
  • Utilize motivational interviewing to effectively identify the member’s strengths, needs, motivation, triggers, and goals in managing life circumstances.
  • Collaborate with UPMC Health Plan care management staff, as needed, for interventions.
  • Promote principles of recovery with members, providers, and stakeholders.
  • Bridge the gap between physical health care and behavioral health treatment.
  • Work in the community setting, and have direct contact with members, support teams, treatment providers, and recovery supports.
  • Assist members with specific non-medical needs that affect health and access to care.
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UPMC

Life Changing Medicine.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

A $23 billion health care provider and insurer, Pittsburgh-based UPMC is inventing new models of patient-centered, cost-effective, accountable care. The largest nongovernmental employer in Pennsylvania, UPMC integrates 92,000 employees, 40 hospitals, 700 doctors’ offices and outpatient sites, and a 4 million-member Insurance Services Division, the largest medical insurer in western Pennsylvania. In the most recent fiscal year, UPMC contributed $1.4 billion in benefits to its communities, including more care to the region’s most vulnerable citizens than any other health care institution, and paid more than $800 million in federal, state, and local taxes. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial, and technological skills worldwide through its innovation and commercialization arm, UPMC Enterprises, and through UPMC International. U.S. News & World Report consistently ranks UPMC Presbyterian Shadyside among the nation’s best hospitals in many specialties and ranks UPMC Children’s Hospital of Pittsburgh on its Honor Roll of America’s Best Children’s Hospitals.