Mission & Purpose
Culture & Values
People first
Our colleagues, partners, brokers and customers are important. Our people first approach is built on the shoulders of ambitious teamwork and revolves around collaboration and mutual support. When a new person joins us, we’re proud that we often hear: ‘I already feel part of the Atradius family’.
Reliable accountability
Our customers trust us to help them manage risk. We are transparent, consistent and accountable for all we do. This means, for example, that if we turn down a request for credit insurance, we like to explain why.
Constantly improving
We provide the best levels of service to our customers and the best working environment for our colleagues by continuously looking for ways to improve. It is this ethos that keeps us at the forefront of our markets and is the drive that will see us evolve and enhance our offer as we grow.
Unrivalled service
At the heart of our business is our commitment to managing risk and enabling trade. It is our mission to support our customers’ growth by helping them to strengthen their credit management processes through exceptional levels of service.