eCommerce Intern

Dyson

Jan 4, 2024

Applications are closed

Internship
Full-time
Off-cycle Internship
Business, Operations & Strategy
Marketing
Chicago

Requirements

Rising undergraduate senior or graduate student (expected to graduate in Spring 2024).
Some business knowledge through coursework and/or other internship experiences.
Willing to relocate to Chicago with the possibility of travel.
Strong written and oral communication skills. Able to write concise, engaging and informative copy.
Storytelling. You love to tell rich, engaging stories and have a knack for identifying what will resonate with specific people and audiences.
Project management, organizational, and time management skills. We move fast and do a lot of things at Dyson! The ability to balance multiple projects, campaigns and other duties – while making deadlines – is essential.
Flexibility. Agility is incredibly important at Dyson because we are always moving so quickly. It’s crucial for the individual in this role to be comfortable changing courses quickly and efficiently to achieve desired outcomes.
Teamwork and collaboration. Able to build and maintain effective working relationships and work cooperatively with others as part of a team.
Proactive and a doer. While working with others is a vital part of the role, we also need to be able to work autonomously and take the initiative to identify work that needs to be done and ways to support the team.
Creativity. Demonstrates imagination, creativity and divergent thinking and applies these skills when solving problems.
Passion. You have a passion for and deep understanding/appreciation of media, technology, beauty and health. And, of course, Dyson.
Education curriculum focused in an Ecommerce, Digital Marketing, or Data Analysis related field
Intermediate to advanced skills with MS office and Outlook
Previous internship experience with technology or consumer companies and/or in similar communications functions

Responsibilities

Proactively monitor digital platforms for changes in customer behavior and communicate these insights, with commercial thinking, clearly to the Direct Ecommerce team and wider business as necessary to drive change.
Investigate specific issues with our digital properties and propose solutions by analyzing data from a wide range of sources including digital analytics “clickstream” data, customer feedback, and session replay tools.
Collaborate with Testing & Ops team to develop multi-variant and A/B tests, and support post-test analysis.
Create reports that expertly visualizes the data so that performance, trends, and actionable items are apparent.
Work closely with members of the Site Merchandising team to cultivate a deep understanding of what resonates with our owners in order to create and implement cross channel, end-to-end customer journeys.
Partner with Media team to aid in measuring channel performance (SEO/SEM, Display, Paid Social, Affiliates) with the goal of supplementing agency reporting. Identify high value / underperforming audiences and opportunities to improve visitor engagement.
Develop deep familiarity across product categories and be part of the process of disseminating insights, data and knowledge to key stakeholders.
Become an expert in Dyson products and the way we portray our brand.
Work with fellow interns and US Leadership Team on cross-functional project, presented to key stakeholders throughout the program.

Dyson

Manufacturing & Electronics

Industry

10,001+

Employees

1993

Founded Year

Mission & Purpose

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.