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Euronext Clearing - Client Support Internship

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Euronext

Oct 10, 2024

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Banking & Finance
  • Rome
  • Quick Apply

AI generated summary

  • You should have a Master's in Economics or Finance, strong analytical skills, a client-centric attitude, and effective time management. Fluency in English is essential; French is a plus.
  • You will ensure accurate clearing and settlement services, resolve operational issues, support clients, contribute to process enhancements, and drive continuous improvement to minimize risks.

Requirements

  • Master's Degree in Economics or Finance;
  • Strong analytical mindset and problem-solving attitude
  • Excellent client relationship attitude; interest in account management
  • Able to work accurately and effectively under pressure
  • Strong time management skills required to meet the many internal and external deadlines
  • Fluent in English; French is a plus.

Responsibilities

  • Ensure clearing services are delivered accurately, on time and within specified standards of quality, those services include daily margins and default funds payments, collateral deposits and returns, expiries of derivatives contracts, members default management, projects, testing of new services
  • Ensure settlement services are delivered accurately, on time and within specified standards of quality, this services include monitoring and management of settlement activities, adjustment management for corporate actions, buy in/sell out management, members default management
  • Apply expertise to resolve complex and escalated operational issues in an accurate and timely manner, ensuring adherence to KPIs, agreed contracts and internal requirements
  • Provide client support in liaison with Sales and Membership teams and escalate client queries when necessary
  • Contribute to operation enhancement projects to streamline workflow and provide better support to frontline business units
  • Drive continuous improvement of process and assess and select improvement opportunities that provide long-term value and minimize operational risks

FAQs

What is the primary focus of the Euronext Clearing Client Support Internship?

The primary focus of the internship is to provide clearing and settlement services while leveraging the firm's risk management capabilities, ensuring these services are delivered accurately and on time.

What qualifications are required for this internship position?

Candidates must have a Master's Degree in Economics or Finance.

What skills are essential for a successful candidate?

The essential skills include a strong analytical mindset, problem-solving attitude, excellent client relationship skills, time management skills, and the ability to work effectively under pressure.

Is fluency in any specific languages required for this role?

Fluency in English is required, and French is considered a plus.

What kind of tasks will the intern be responsible for?

The intern will be responsible for ensuring accurate delivery of clearing and settlement services, resolving operational issues, providing client support, contributing to operational enhancement projects, and driving continuous improvement of processes.

How does the company ensure diversity and inclusion in the workplace?

The company is committed to being an equal opportunity employer, valuing the unique talents of individuals from diverse backgrounds and ensuring an environment of mutual respect.

Are there opportunities for professional growth during the internship?

Yes, interns can contribute to process improvement projects and gain exposure to various operational aspects, which can foster professional growth.

What is the work environment like for this internship?

The work environment is dynamic and fast-paced, requiring accurate and timely performance under pressure while providing support to various business units.

Is there an opportunity for future employment after the internship?

While the internship primarily focuses on practical experience, there may be opportunities for future employment based on performance and business needs.

What are the typical working hours for this internship?

Typical working hours can vary, but interns are generally expected to meet internal and external deadlines during standard business hours.

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Euronext

Finance
Industry
1001-5000
Employees

Mission & Purpose

Euronext is a pan-European stock exchange that operates markets in several countries, including the Netherlands, France, Belgium, and Portugal. It provides a platform for trading in a wide variety of financial instruments, including equities, bonds, derivatives, and ETFs. Their ultimate mission is to connect European economies to global capital markets, fostering growth and innovation. Their purpose is to offer efficient, transparent, and sustainable financial markets that empower companies and investors to make informed decisions and drive economic progress.