Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health

Jan 12, 2025

Applications are closed

Internship
Full-time
Placement Program
Customer Relations
Healthcare
San Diego

Requirements

High School Diploma or General Equivalent Development (GED)
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
Other License(s): active Pharmacy Intern license in state where district is located
Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
Strong communication and presentation skills
Have regular and predictable attendance including nights and weekends
Complete any additional tasks as directed by supervisor or manager
Complete all required training and obtain required licensure (if applicable) within guidelines
Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function
0 to 3 years
3 to 5 years

Responsibilities

Customer Service
Greet each customer in a courteous and professional manner both in-store and at the drive thru window
Assist all pharmacy and front store customers with their questions and concerns
Answer telephone with a warm and friendly greeting
Request additional help and work with others to find solutions when needed to maximize customer satisfaction
Remove obstacles to make customers’ experiences easier when possible
Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
Engage with customers and seek ways to create heartfelt, personalized moments during their visits
Regulatory
Maintain customer/patient confidentiality according to HIPAA and company standards
Communicate with customer/patient while protecting their confidential drug information
Comply with all federal and state laws, rules, and regulations
Comply with all CVS policy and standard operations procedures (SOPs) at all times
Meet requirements for state and federal licensure within an appropriate timeframe
Pharmacy Operations
Adhere to CVS workflow and ensure standards are maintained at all times
Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
Resolve third party rejections and complete any manual claim forms
Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
Access, input and retrieve any necessary information to/from the workstation
Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
Assist with putting away drug orders (except Clls) as permitted by law
Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
Counseling under the direct supervision of a licensed pharmacist:
Offer to counsel and direct customer to pharmacist if necessary
Field any medical questions when appropriate
Communicate and interact with all healthcare professionals to provide optimal care
When applicable, solicit information on a customer’s medical history to give appropriate medical advice
Practice and develop duties performed by pharmacists according to law
Leadership
Communicate with Field Management and Corporate as needed
Participate in all required store operational meetings
Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
Support scheduling activities according to the needs of the business and workflow model
Coordinate/implement the training and development of Pharmacy Support Staff
Recognize others and celebrate success
Complete all required training programs

FAQs

What is the purpose of the Foreign Pharmacy Grad - International Pharmacy Intern role?

The purpose of this role is to provide Non-US Accredited Foreign Graduates with the opportunity to complete required US Internship hours that build upon their Pharmacist education and develop their knowledge, skills, and abilities while delivering exceptional patient care.

What qualifications are required to apply for this position?

Candidates must have a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy and hold an active Pharmacy Intern license in the state where the position is located. Additionally, successful completion of FPGEE and TOEFL is required before applying.

What are the primary responsibilities of an International Pharmacy Intern?

The primary responsibilities include customer service, pharmacy operations, regulatory compliance, patient counseling under supervision, and supporting pharmacy leadership in various tasks.

How long do interns have to complete their required US Internship hours?

Non-US Accredited Foreign Graduates are required to successfully complete their internship within 18 months.

Is there a specified timeframe for obtaining Pharmacist licensure after completing the internship?

Yes, interns must obtain Pharmacist licensure within 120 days of completing their required US Internship hours.

How does the role support patient care?

The role supports patient care by helping to manage patient care programs, providing counseling, and delivering additional healthcare services as allowed by state regulations.

What skills are essential for the International Pharmacy Intern position?

Essential skills include strong communication, active listening, customer and community engagement, emotional intelligence, time management, and digital literacy.

Are there any specific performance expectations for customer service?

Yes, interns are expected to greet customers courteously, assist with their inquiries, maintain customer confidentiality in accordance with HIPAA, and enhance customer satisfaction through personalized interactions.

What is the typical pay range for this role?

The typical pay range for the International Pharmacy Intern role is $30.00 per hour.

Does CVS Health support diversity in the workplace?

Yes, CVS Health is committed to being an equal opportunity/affirmative action employer and values diversity in all forms within its workforce.

CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare

Industry

10,001+

Employees

1963

Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.