FAQs
What is the main role of the IT intern?
The IT intern is responsible for providing first-level technical support, resolving user issues, and collaborating with a cross-functional team to build and deliver solutions for internal staff.
What kind of support will I provide as an IT intern?
You will provide both remote and onsite support, assisting users with technical problems and guiding them through problem-solving processes.
Is experience required for this position?
While prior experience is not explicitly required, a strong understanding of analytical and problem-solving skills, along with knowledge of programming languages and technical support principles, is necessary.
What are the educational requirements for the IT intern position?
Candidates must be enrolled in a Computer Science degree program.
Will training be provided to new interns?
Yes, you will have the opportunity to collaborate with a cross-functional team, which will provide guidance and support to help you develop the necessary skills.
What types of devices will I manage and support in this role?
In this role, you will manage and deploy iOS and Android devices, as well as provide support for laptops and desktops.
Are there opportunities for growth within the company for interns?
While the job description does not explicitly mention growth opportunities, the collaborative environment suggests that there may be possibilities for advancement based on performance and learning.
Do I need a driver's license for this position?
Yes, a driver's license and a good driving record are required for this internship.
What software skills are necessary for this position?
A working knowledge of common desktop applications, including the most current version of Microsoft Office, is necessary.
Does WSB provide equal employment opportunity?
Yes, WSB provides equal employment opportunity and does not discriminate against qualified applicants based on race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status.