FAQs
What is the duration of the internship?
The duration of the internship is typically aligned with the academic calendar, but specific length details can be confirmed during the hiring process.
Is prior technical support experience required for this internship?
While prior technical support experience is preferred, it is not strictly required, and candidates currently pursuing a relevant degree are encouraged to apply.
Are there specific educational qualifications needed for the internship?
Yes, candidates should be currently pursuing a Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field.
What is the expected work schedule for this internship?
The internship requires full-time availability, typically Monday to Friday, totaling 40 hours per week throughout its duration.
Is this internship position located in Chicago?
Yes, candidates must be located in or able to be located in Chicago for the duration of the internship.
Will I need to lift equipment during the internship?
Yes, the role may require the ability to lift equipment weighing up to 50 pounds, although this is noted to occur on rare occasions.
Do I need to be enrolled in classes while doing this internship?
No, candidates should not be enrolled in ongoing courses or have competing academic responsibilities during the internship.
What kinds of tasks will I be performing in this internship?
Tasks include building and refreshing software images, transferring end-user data, supporting Help Desk tickets, tracking inventory, assisting with laptop repairs, troubleshooting systems, setting up hardware, and installing software.
What skills are essential for this internship?
Essential skills include excellent communication and organizational skills, logical thinking, strong analytical and technological skills, and competence with Windows 10 and Microsoft Office.