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Intern Training Products Support

I

International Air Transport Association (IATA)

Jan 8, 2025

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Marketing
    Product
  • Geneva

Requirements

  • Undergraduate student or recently graduated student majoring in Business Administration, Marketing, Strategy or Education is preferred;
  • Proven organizational skills with demonstrated ability in conducting market research, preparing papers and managing projects while maintaining high attention to details;
  • Excellent inter-personal skills;
  • Excellent PC skills, particularly with Microsoft Office programs;
  • Excellent oral and written communication skills in English. Knowledge of other languages would be an asset;
  • Ability to work effectively in an international and multicultural environment;
  • Possesses strong communication skills;
  • Experience in the air transport industry would be an asset.

Responsibilities

  • Perform market research to support new product development initiatives
  • Assist in creating business cases for new product ideas
  • Gather and synthesize customer feedback and identify opportunities for product improvement
  • Assist in managing and updating product sheet information
  • Support the product team with administration, logistics and marketing matters pertaining to the training portfolio
  • Process level 3 queries received from Customer Service team
  • Support the logistics pertaining to training material (internal and external)
  • Any other task as requested by Director, Training

FAQs

What is the duration of the internship?

The internship duration is 6 months, extendable to 11 months.

What qualifications are preferred for this internship?

Undergraduate students or recently graduated students majoring in Business Administration, Marketing, Strategy, or Education are preferred.

What skills are necessary for the Intern Training Products Support position?

Proven organizational skills, excellent interpersonal skills, strong communication skills, and proficiency in Microsoft Office programs are necessary, along with the ability to conduct market research and manage projects.

Is experience in the air transport industry required for this position?

Experience in the air transport industry is not required but would be considered an asset.

Will I be required to travel for this internship?

No, travel is not required for this position.

What will be my responsibilities during the internship?

Responsibilities include performing market research, assisting in creating business cases for new product ideas, gathering customer feedback, managing product sheet information, supporting administrative tasks, and processing queries from the Customer Service team.

Is knowledge of languages other than English beneficial for this internship?

Yes, knowledge of other languages would be considered an asset.

How does IATA support employee wellbeing?

IATA supports employee wellbeing by providing flexible work arrangements, travel benefits, family-friendly policies, equal pay, and a day off on your birthday.

What kind of environment will I be working in?

You will be working in an international and multicultural environment.

Are there opportunities for volunteering while interning at IATA?

Yes, IATA encourages staff to participate in volunteering activities that support causes they care about.

I

International Air Transport Association (IATA)

Flying is the Business of Freedom #FlySafe #WeAreAviation

Transportation
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

IATA is an international trade organization, created over 70 years ago by a group of airlines. Today, IATA represents some 320 airlines in 120 countries comprising 83% of total air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General and CEO is Willie Walsh.