Internship - Associate Customer Solutions Manager

Amazon

Nov 16, 2024

Applications are closed

Internship
Full-time
Summer Internship
IT & Cybersecurity
Business, Operations & Strategy
London

Requirements

Currently enrolled for a Bachelors/ Masters degree relevant to Business Informatics, Business Administration or International Management (Expected graduation date is 2026).
Experience in program and project management fundamentals
Fluent verbal and written English to effectively communicate problems and solutions
Enrolled as a student at a university in the United Kingdom for the complete duration of the internship

Responsibilities

Join Amazon Web Services (AWS) in leading the cloud revolution.
We are looking for individuals who are passionate about improving processes with technical, cloud based tools.
As an AWS Associate Customer Solutions Manager (CSM) you will work with a team of CSMs responsible for helping customers along their multi-year journey to the cloud.
Our CSMs guide the customer through the operational, educational and governance aspects of a successful AWS cloud journey.
In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.
At AWS, a CSM works with customers and AWS leadership, driving collaboration between multiple teams, including sales, solutions architects, professional service consultants and support teams, to plan and support workload migrations in a step by step manner.
Our interns are encouraged to think big, invent and take ownership on customer challenges.
You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.
As an intern, you will receive AWS technical training, immerse yourself in cloud computing develop business acumen, and learn more about Amazon culture.
You will work on projects with mentors and peers, complete the AWS Cloud Practitioner Certification and attend professional development events.
Amazon internships are full-time (40 hours/week) and normally run for 12 consecutive weeks with timelines dependent on country locations.
Successful candidates will have a technical background, problem solving abilities, be detail driven, and have great communication skills.
They should be passionate about delivering a great customer experience while contributing to the day-to-day management of the customer’s successful migration to AWS.

FAQs

What are the eligibility requirements for this internship?

To be eligible for this internship, candidates must be currently enrolled in a Bachelor's or Master's degree relevant to Business Informatics, Business Administration, or International Management, with an expected graduation date of 2026. Additionally, candidates must be enrolled as a student at a university in the United Kingdom for the complete duration of the internship.

When does the internship start and how long does it last?

The internship starts in June 2025 and typically lasts for 12 consecutive weeks.

Is this internship full-time?

Yes, Amazon internships are full-time positions requiring a commitment of 40 hours per week.

Are there any specific skills or experiences desired for this role?

Yes, candidates should have experience in program and project management fundamentals, a technical background, problem-solving abilities, and strong communication skills. Experience from previous internships or working student placements is also preferred.

Will I receive training during the internship?

Yes, interns will receive AWS technical training, complete the AWS Cloud Practitioner Certification, and have opportunities to participate in professional development events.

What is the company’s stance on diversity and inclusion?

Amazon is committed to a diverse and inclusive workplace. They do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Does the internship offer any mentorship opportunities?

Yes, the team is dedicated to supporting new members through mentorship, knowledge sharing, and career growth opportunities.

What type of work will I be doing as an intern?

As an AWS Associate Customer Solutions Manager intern, you will assist CSMs in helping customers with their cloud journey, drive collaboration between multiple teams, and work on projects to develop business acumen and technical skills.

Is there an opportunity for flexible working hours?

Yes, Amazon values work-life balance and offers a flexible schedule to help employees maintain a well-balanced personal and professional life.

Is there a certification that interns are expected to obtain during the internship?

Yes, interns are expected to complete the AWS Cloud Practitioner Certification during their time with the company.

Amazon

Retail & Consumer Goods

Industry

10,001+

Employees

1994

Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.