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Internship: Customer Care Support Intern

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Philips

Jan 25, 2025

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Madrid
  • Quick Apply

AI generated summary

  • You must be a student in ADE or Biomedical Engineering, committed 35h/week, fluent in Spanish and good in English, with MS Office and strong Excel skills. Proactive and team-oriented mindset needed.
  • You will support the quote process, liaise with customers on project admin, expedite T&M procedures, and collaborate with the Customer Care team and internal stakeholders.

Requirements

  • You are currently enrolled as a student, pursuing a degree in ADE or Biomedical Engineering or similar. We will be signing convenio de practicas with your university/school. You can commit 35h/week in a morning schedule.
  • You are proactive, communicative, optimistic and you like to work in a team. You have problem-solving mindset.
  • You speak fluent Spanish and you have at least a good level of English.
  • You can work with MS Office suite, and you have very good skills in MS Excel.

Responsibilities

  • You will support the Time & Material quote process to optimize conversion rates and improve revenue recognition cycle time.
  • You will serve as company liaison with customer on administrative matters for assigned projects.
  • Contact with the clients in order to speed up the T&M process
  • You will be supporting Customer Care team and you will be in contact with internal stakeholders.

FAQs

What is the duration of the internship?

The internship is for a duration of 6 months.

What are the working hours for this internship?

The internship requires a commitment of 35 hours per week.

When is the expected start date for the internship?

The expected start date for the internship is March 2024.

Is this internship paid?

Yes, this is a remunerated internship.

Is prior experience required for this internship?

No prior experience is required, but candidates should be currently enrolled as a student in a relevant degree program.

What qualifications are necessary to apply for this role?

Candidates should be pursuing a degree in ADE, Biomedical Engineering, or a similar field, and they must be capable of committing to 35 hours per week.

What are the language requirements for this position?

Candidates should speak fluent Spanish and have at least a good level of English.

What skills are important for this internship?

Important skills include being proactive, communicative, optimistic, a team player, problem-solving mindset, and proficiency in MS Office suite, particularly MS Excel.

Where is the internship located?

The internship is located in Sanchinarro, Madrid.

What is the company culture like regarding teamwork?

The company believes that collaboration is key, and office-based teams are expected to work in-person at least 3 days per week.

How does this internship contribute to the company’s mission?

By supporting customer care processes, you will contribute to a high-growth business in health technology that aims to improve healthcare access for millions.

There's always a way to make life better.

Science & Healthcare
Industry
10,001+
Employees
1891
Founded Year

Mission & Purpose

Philips is a global technology company that focuses on healthcare, consumer lifestyle, and lighting solutions. They are dedicated to improving people's lives through meaningful innovation and advanced technologies. Their ultimate mission is to make the world healthier and more sustainable by providing innovative healthcare solutions that enhance patient outcomes and enable better living. Additionally, Philips aims to enhance people's daily lives with their consumer products, ranging from home appliances to personal care items. Through their lighting solutions, they strive to create efficient and sustainable lighting experiences for individuals and communities, promoting energy conservation and environmental responsibility.