Internship - Customer Support Engineer (Engineering, Optics or Physics)

ASML

Nov 1, 2023

Applications are closed

Internship
Full-time
Off-cycle Internship
Engineering
Austin

Requirements

Minimum 60 hours completed (required) towards a degree in an Engineering field or equivalent experience.
Preferred Majors: Physics, Optics, Electronics, Micro-electronics, Mechanical Engineering, Material Science Engineering, Chemical Engineering or IC manufacturing.
Knowledgeable in MS Office applications - Excel, OneNote, Teams, PowerPoint.
Skills:
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
Work according to a strict set of procedures within the provided timelines.

Responsibilities

The goal of the internship is to work in a team environment alongside local experienced engineers, project managers, and leaders to gain insight on the ASML ways of working and our groundbreaking technology.
Specific projects will be tailored to match the education/experience level of the intern as well as the interns learning objectives for the summer.
Interns will typically be required to document and present their findings as well as making an end of summer presentation to the group about what they achieved during their internship.
Past projects have included:
Identifying and documenting goals and targets (KPIs).
Evaluating current processes and updating documentation to adhere to continuous improvement methodologies (LEAN/6 Sigma).
Creating data visualizations to identify potential opportunities for automation (Tableau/Power BI/Python).
Collaborating with Engineers from other areas and shifts to identify Best Known Methods (BKMs).
Participating in projects to improve performance of the FAB.

ASML

Be part of progress

Manufacturing & Electronics

Industry

10,001+

Employees

1984

Founded Year

Mission & Purpose

Who are we? ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world. What do we do? We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips. Who are our people? While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward. If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.