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IT Service Desk Intern - 2024 Placement Program

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Rapid7

Sep 5, 2023

Applications are closed

  • Internship
    Full-time
    Placement Program
  • Software Engineering
  • Belfast

Requirements

  • Currently enrolled in a BSc or MS degree in Computing Technology, Business in Information Technology, or related discipline displaying a strong academic record and seeking a 12 month placement opportunity
  • Knowledgeable of basic computer hardware, operating systems, active directory and networking (for example MacOS, Windows or Linux)
  • Passionate about technology, and able to learn quickly
  • Able to display strong interpersonal skills both within the team and cross functionally with a focus on building rapport and user experience
  • Results-oriented and collaborative; able to work independently as well as part of a team
  • Self motivated, highly organised and able to prioritise tasks

Responsibilities

  • Act as a single point of contact, recording necessary request information, triaging, and providing local and remote support to internal business partners globally
  • Onboard new hires following our global onboarding process with a great focus on new hire experience
  • Collaborate with extended teams on noteworthy projects
  • Contribute to our existing knowledge base
  • Configure, test and deploy workstations
  • Asset management and tracking
  • License management and account creation
  • Keep up to date with new processes, procedures, and releases

Technology
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

Organizations around the globe rely on Rapid7 technology, services, and research to securely advance. The visibility, analytics, and automation delivered through our Insight cloud simplifies the complex and helps security teams reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks.