Marsh McLennan Tech Support Summer Internship 2024

Marsh McLennan

Dec 11, 2023

Applications are closed

Internship
Full-time
Summer Internship
Software Engineering
London

Requirements

Must be in your penultimate year of study
Be expected to achieve a minimum 2.1 degree classification or equivalent
Majors Studying finance, economics, or business
Critical thinking/analytic and some business communications skills (written and verbal)
Proficient in Microsoft Office – Excel, Word and PowerPoint
Team player in a collaborative environment
Attention to detail, organized and responsive to change
Must have the Right to Work in the UK

Responsibilities

Assists with installation, training, maintenance, troubleshooting, repair of all OpCo desktop hardware and software technology.
Responds to incidents within SLA / in a timely manner with appropriate level of urgency, and follows up with customers on all issues.
Escalates incidents and questions to appropriate support group.
Responds to incidents within SLA / in a timely manner with appropriate level of urgency, and follows up with customers on all issues.
Escalates incidents and questions to appropriate support group.
Assists with administration and maintenance of non-desktop technology infrastructure components, at the request of other Service Towers.
Uses Corporate Incident Management System to record and track all support work.
Registers all new hardware and software assets in the Asset Management Tool, ensuring records are maintained throughout each asset’s lifecycle
Liaises with business unit contacts regarding staff changes to ensure recovery of all IT assets.
Performs time tracking tasks as required.
Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team members.

Marsh McLennan

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Finance

Industry

10,001+

Employees

1905

Founded Year

Mission & Purpose

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.