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Office Assistant / Intern, Bureau of Customer Support

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City of New York

Feb 12, 2024

Applications are closed

  • Internship
    Part-time
    Summer Internship
  • Business, Operations & Strategy
  • New York

Requirements

  • For Assignment Level I:
  • Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
  • For Assignment Level II (Information Technology):
  • Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
  • For Assignment Level III (Information Technology Fellow):
  • Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
  • SPECIAL NOTE:
  • Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
  • Preferred Skills:
  • Courteous telephone manner Excellent oral and written communication skills basic computer literacy - knowledge of Microsoft suite - word, excel, PowerPoint.

Responsibilities

  • College Aide Position - Part Time - 25 hours per week to work under the direction of the Deputy Director with the proposed duties below and not limited to: Performs moderately difficult data entry and retrieval using offices systems and /or make the data available to staff in such routine functions.
  • Performs administrative and operational duties/tasks by processing, recording, checking, and maintaining records.
  • Performs difficult and responsible clerical tasks related to the shop operations such as receiving and transmitting telephone and email messages; maintaining all time and personnel records of shops' locations; preparing other required shop; requisitioning supplies and maintaining shop inventory, control of stock; using Microsoft Office Suite (Excel, Word, PowerPoint)
  • Performs incidental typing using a Microsoft Office Suite - Word
  • See that scheduling priorities are followed by all staff and communicated to the Deputy Director.
  • Monitor staff's calendar, attendance and reported ass needed to the Deputy Director and the Assistant Commissioner.
  • Assist with scheduling print, bindery and shipping assignments.
  • Provide the Production Manager ongoing updates on print jobs throughout every day.
  • Assist in communications with Vendor's Reps regarding turnaround times, questions and issues.
  • Report production space - inventory/space management throughout each day

Government
Industry
10,001+
Employees
1898
Founded Year

Mission & Purpose

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs The City of New York offers its employees: •A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers. •Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts. •Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management. •Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers. •Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.