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On Call Receptionist/-PRN-Provo

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Revere Health

Aug 3, 2024

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Provo

Requirements

  • Qualifications:
  • Excellent computer, telephone, and communication skills.
  • Customer service skills, organization, and attention to detail.
  • Dependable, a team player, friendly and professional.
  • Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system.
  • Medical office experience preferred, but not required.
  • High school diploma or equivalent.

Responsibilities

  • Taking phone calls from patients, answering or referring inquiries appropriately.
  • Optimizes patient satisfaction, utilization by scheduling appointments by telephone or in person through computer software systems.
  • Contributes to team effort by accomplishing related results as needed.
  • Ability to sit or stand for prolonged periods of time.
  • Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information.
  • Responds appropriately to unexpected office events and situations.
  • Protects the right of patients by maintaining confidentiality of personal, health and financial information.
  • Maintains operations by following policies and procedures.
  • Other duties as assigned.

FAQs

What is the job title for this position?

The job title is On Call Receptionist/PRN in Provo.

What are the primary responsibilities of the On Call Receptionist?

The primary responsibilities include taking inbound phone calls from patients, scheduling appointments, taking messages for providers, and maintaining patient records.

Is previous medical office experience required for this position?

Medical office experience is preferred but not required for this position.

What qualifications are needed for the On Call Receptionist role?

Candidates should have excellent computer, telephone, and communication skills, as well as strong customer service skills, organization, and attention to detail.

What is the work schedule for this position?

This is an on-call position with hours from Monday to Friday, ranging from 0 to 40 hours as needed.

Will training be provided for this role?

Yes, training will be provided for both the Provo Internal Medicine office and Endocrinology.

What is the work environment like for this position?

The work environment is busy, fast-paced, and may involve managing a multi-line telephone system while providing outstanding customer service.

Are there specific qualities desired in a candidate for this job?

Yes, candidates should be dependable, a team player, friendly, professional, and able to multitask in a fast-paced and stressful environment.

How does the company prioritize patient care?

Revere Health prioritizes patient care by offering effective communication, quality healthcare, and striving to minimize medical costs while maintaining high standards.

Is this position focused on any particular medical specialty?

Yes, this position is specifically for the Internal Medicine and Endocrinology office.

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Revere Health

Your health above all else.

Science & Healthcare
Industry
1001-5000
Employees
1969
Founded Year

Mission & Purpose

Revere Health is the largest independent multispecialty physician group in Utah and employs over 200 physicians and 200 advanced practitioners. Founded in 1960, Revere Health has grown to include more than 100 clinics in both urban and rural areas throughout Utah and Nevada. Revere Health providers offer complete healthcare at every stage of life with multiple family practice locations and 30+ medical specialties. Revere Health engaged in a new value-based care program known as Global and Professional Direct Contracting (GPDC) in 2022. This program provides for higher risk and reward in the organization’s development journey and allows for more flexibility to pursue innovative practices. The mission to proactively provide high-quality, low-cost care remains the same.

Culture & Values

  • Communication

    Choosing to listen is the essence of patient-centered care.

  • Quality

    Providing value in every interaction.

  • Coordination

    Working together to provide the right care at the right time in the right place.

  • Innovation

    Imparting the best care through proven methods, expert training and cutting-edge technology.

  • Independence

    Physicians empowering the patient—the most important decision maker in healthcare.