FAQs
What is the purpose of the Operations Analyst Graduate Apprenticeship Programme at Barclays?
The purpose of the role is to support the day-to-day operations of the operations business division by providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
What are the primary accountabilities for this position?
Primary accountabilities include performing KYC tasks, monitoring real-time transaction flow, addressing incident and problem management issues, supporting continuous improvement of operational processes, and participating in training and development programs.
What are the expectations for analysts in this programme?
Analysts are expected to execute work requirements, identify policy breaches, manage customer service and operational execution tasks, own risk management, build relationships with stakeholders and customers, and operate within well-defined procedures.
Will I receive training during the apprenticeship?
Yes, participation in training and development programs is expected to enhance skills and knowledge.
What qualities are valued at Barclays?
Colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.
Is experience in finance or operations required for this role?
The job description does not specify that prior experience is required, but an understanding of processes and willingness to learn will be beneficial.
What type of tasks will I be performing in this role?
Tasks will include KYC activities, monitoring transactions, reconciliation of fees, addressing operational issues, and supporting the development of best practices.
Do I need to have a specific degree to apply for this apprenticeship?
The job description does not specify educational requirements, but a background related to finance, business, or operations may be beneficial.
Is there an opportunity for career progression after completing the apprenticeship?
While the job description does not specifically mention this, successful completion of the apprenticeship can lead to further opportunities within Barclays.
What is the location of this apprenticeship?
The Operations Analyst Graduate Apprenticeship Programme is located in Glasgow.

