FAQs
What kind of experience is required for this position?
The role is suitable for any graduate with 0 to 1 years of relevant experience in Customer Support or Inquiry Management, including freshers.
What are the main responsibilities of a Procurement Operations Buyer?
A Procurement Operations Buyer is responsible for managing customer requests, converting purchase requisitions to purchase orders, supporting sourcing teams, interfacing with clients and suppliers, expediting deliveries, and handling claims and escalations.
What skills are preferred for this role?
Preferred skills include strong written and verbal communication, ability to multitask, client-facing skills, strong organizational skills, attention to detail, good presentation skills, and a procurement background.
Will I need to work in shifts?
Yes, the position requires the ability to work in a rotational shift.
Is prior procurement experience necessary?
While prior procurement experience is preferred, it is not strictly necessary; the role is open to fresh graduates as well.
How important are interpersonal skills for this job?
Interpersonal skills are essential as the role involves interaction with clients, suppliers, and internal teams.
What kind of reports will I be expected to create?
You will be responsible for creating reports on Open Purchase Orders, Blanket Purchase Order expiration, and contract expiration, among others.
Are there opportunities for career growth within IBM?
Yes, IBM emphasizes continuous learning and development, providing opportunities for career growth and personal development.
What attributes are important for this role?
Important attributes include a positive attitude, planning, curiosity, self-discipline, and the ability to manage multiple tasks and meet deadlines.
What does IBM value in its employees?
IBM values dedication to client success, innovation, trust, personal responsibility, and a collaborative spirit among its employees.

