Product Business Analyst Intern - Contact Center Technology - Undergraduate - Summer 2024

Elevance Health

Oct 13, 2023

Applications are closed

Internship
Full-time
Summer Internship
Business, Operations & Strategy
Atlanta

Requirements

Ability to work 40 hour per week 8 hours per day May 20 to August 9
Currently enrolled in a program of study at an accredited college/university
Experience applying analytical, problem solving, written and oral communication skills in a diverse, high productivity, learning environment
Students must be authorized to work in the U.S. without future visa sponsorship requirements

Responsibilities

The Business Analyst Intern serves in a support role to a Product Owner. Primary duties may include, but are not limited to:
Partners with product manager, customers, and stakeholders to understand business needs and translate into requirements and document user stories.
Maintains a product backlog and prioritizes the product features for delivery.
Clearly communicates product vision and requirements.
Collaborates with scrum team to deliver product features and capabilities.
Establishes acceptance criteria and confirms capability delivery meets criteria
Solicits and incorporates customer, stakeholder, and end user feedback.
Provides direction and guidance to team members and serves as product expert.
Partners with other product owners and product managers to ensure alignment and delivery of integrated solutions.
Support product manager in developing and executing on telephony and channel management strategy and roadmap.

Elevance Health

Improving the health of humanity

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.