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Retail Analyst Intern

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You should be a business graduate with strong analytical and communication skills, fluent in English, proficient in Excel, and a team player with a proactive attitude. Experience in luxury is a plus.
  • You will support retail operations, manage data, track performance, liaise with teams, process customer returns, and coordinate retail excursions while maintaining reports and budgets.

Requirements

  • Graduate from a Business school with strong analytical skills and excellent communication skills
  • Experience in sales and or marketing within the luxury environment would be a distinct advantage but not essential
  • Ability to work and communicate cross-functionally
  • Awareness of business priorities and clear communication with Manager(s) to achieve all tasks in a timely manner
  • Fluent in English
  • Confident user of Excel
  • Analytical skills
  • Highly numerate
  • IT skills
  • Solid interpersonal skills
  • Self starter
  • Team player
  • Proactive attitude; can do attitude
  • Microsoft office: Excel, Word and Powerpoint
  • SAP (preferable, not essential)

Responsibilities

  • Liaising between Head Office and the Retail Field Team. Full support the retail team in daily tasks and projects to support the field and store based team, reporting and general admin
  • Support in day to day Retail Operations administration tasks.
  • Create incentive communication followed by tracking & monitoring results and performance
  • Support in managing excel Target setting document shared with UK & IRE Field Team to set Dior Ambassador targets.
  • Collate weekly retail excel reporting for Senior Leadership.
  • RGAs (Customer Returns) process RGAs as given from UK & IRE Field Team.
  • Manage Back Office data accurately in all Retail Digital tools (Salesforce, Infoware & PowerBI)
  • Support in managing all retail help inboxes for Dior Ambassadors & Field Team to resolve any queries or issues at point of sale.
  • Liaising with CRM, Commercial, Marketing and Merchandising teams to maximise retail sell out
  • Ensure purchase orders and invoices are cleared in a timely manner via SAP, tracking retail spend is in-line with Retail budget.
  • Support with store Agency bookings and invoicing.
  • Coordinate and assist with booking all retail excursions including hotel, flight and activities bookings.
  • Support team with admin requests of sell in and sell out data.
  • Collate retailer reports and produce PCD Retail Results for Senior Leadership meeting on Monday by 2pm.
  • Align with Marketing and Insights teams on new product forecasts and update tracking document.
  • Ownership of commercial catalogue and action sheet (tracking documents) which inform the wider Commercial team of forecasted allocations for retailers.
  • Update and maintain SKU files which feed into Monday reporting, used daily by wider team
  • Update and distribute sales trackers to wider team on a weekly basis.
  • Ownership of LVMH Beauty weekly report; update for PCD and ensure all other brands have completed in a timely manner to send to the Senior Leadership team.

FAQs

What is the location of the Retail Analyst Intern position?

The position is located in High Street Kensington, London.

Who will the intern report to?

The intern will report to the Retail Operations Manager and the Senior Commercial Insights Manager.

Are there any direct reports for this position?

No, there are no direct reports for this position.

What are the main responsibilities of the Retail Analyst Intern?

The main responsibilities include supporting retail operations, managing data in digital tools, collating reports, and assisting with insights and administrative tasks.

Is experience in sales and marketing required for this role?

Experience in sales and/or marketing within the luxury environment is a distinct advantage but not essential.

What key competencies are required for this position?

Key competencies include analytical skills, communication skills, proficiency in Excel, IT skills, solid interpersonal skills, and a proactive attitude.

What software skills are preferred for this internship?

Proficiency in Microsoft Office (Excel, Word, and PowerPoint) is required, and experience with SAP is preferable but not essential.

What qualifications should candidates have?

Candidates should be graduates from a business school with strong analytical and communication skills.

Are there any specific administrative tasks the intern will be responsible for?

Yes, the intern will support day-to-day retail operations administration tasks, track performance results, manage back-office data, and resolve queries for the retail team.

Is knowledge of sales tracking necessary for this role?

Yes, the intern will need to update and distribute sales trackers to the wider team on a weekly basis.

Does the company encourage diversity in its recruitment process?

Yes, the company encourages diversity in all its forms and respects the individuality of each candidate.

How will the intern collaborate with other teams?

The intern will liaise with CRM, Commercial, Marketing, and Merchandising teams to maximize retail sell-out and will collaborate on new product forecasts.

What is the work environment like at Parfums Christian Dior?

The work environment is inclusive and fulfilling, with a focus on teamwork and collaboration across functions.

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.