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Sales Adviser Apprentice

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schuh

Dec 17

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Hospitality & Retail
  • Leicester

AI generated summary

  • You should be fun-loving, chatty, and customer-focused. Strive for excellence, meet targets, assist with stock, and support diversity and inclusion in a fast-paced store environment.
  • You will provide excellent customer service, meet targets, process payments, manage stock, maintain shop standards, and assist with opening and closing procedures daily.

Requirements

  • We need you to be a fun-loving, chatty sort who values customer service as much as we do.
  • We love people who strive to be the best they can be and who take pride in what they do.
  • Whether it’s making sure your section of the shop looks the BEST, unpacking the delivery quicker than you did last time or being the friendliest and most efficient cashier ever.
  • We’ve got a thing for a bit of ambition and hunger for hard workers.
  • Your role will be based within a busy schuh store.
  • You will be providing excellent service by delivering the schuh customer service values, and be part of a team that maintain high standards of presentation & display; and efficiently handle stock, cash and administration.
  • Developing people is what we’re all about.
  • Our fab apprentice programme gives you the opportunity to earn while you learn.
  • You’ll combine valuable hands-on work experience with off-the-job training and independent study to gain an industry recognised qualification.
  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures
  • By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.
  • This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.
  • We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What is the role of a Sales Adviser Apprentice at schuh?

The Sales Adviser Apprentice at schuh will provide excellent customer service, maintain high presentation standards, handle stock management, process payments, and assist with opening/shutdown procedures, all while gaining valuable hands-on work experience and training for an industry-recognized qualification.

Is prior experience in retail required for this position?

No prior experience is required; we value enthusiasm and a willingness to learn as much as experience.

What are the working hours for this apprenticeship?

The role offers flexible working hours/contracts to accommodate your schedule.

What qualifications will I receive through the apprenticeship?

You will gain an industry-recognized qualification through our apprenticeship program, which combines on-the-job training with independent study.

What benefits can I expect as part of this role?

You will receive up to 40% product discount, an annual 100% discount on shoes up to £75 / €85 for work, up to 29 days of holiday, your birthday off, access to a perks platform, employee assistance program, and a pension scheme.

Is there support for employees with disabilities?

Yes, we are committed to providing reasonable adjustments to support disabilities or health conditions. Please inform our talent team of any adjustments needed during the hiring process.

Can I contact someone for more information about the application process?

Yes, you can reach out to our Talent Acquisition Team at talent@schuh.co.uk for any questions or additional information regarding the application process.

Do I need to have a specific educational background to apply?

There are no specific educational requirements; we welcome all applicants who demonstrate ambition and a passion for customer service.

What is the company culture like at schuh?

At schuh, we embrace diversity and promote inclusivity, encouraging our employees to be authentic and empowering colleagues and customers from all backgrounds.

How long does the apprenticeship program last?

The duration of the apprenticeship program may vary, but it typically aligns with the time required to complete your industry-recognized qualification while gaining practical experience in the role.

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schuh

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.