You should possess excellent customer service skills, strong communication abilities, and a proactive approach to assist customers and support sales initiatives effectively.

You will assist customers, maintain store displays, handle transactions, restock shelves, and provide product information to enhance the shopping experience.

Large

The Poundland Story.

Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices.  We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.

Retail & Consumer Goods

Poundland & Dealz

<div>
 <h2 class="jobSectionHeader"><b>Are you passionate about providing excellent customer service in a fast paced environment?</b></h2> 
 <p>Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.</p> 
 <p> This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England &amp; Wales).</p> 
 <h2 class="jobSectionHeader"><b>What Your Day Will Look Like</b></h2> 
 <p><b>As a Sales Assistant you will:</b></p> 
 <ul>
  <li>Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful</li> 
  <li>Respond efficiently to till queues to ensure customer satisfaction at all times</li> 
  <li>Process till transactions securely, quickly and accurately</li> 
  <li>Deliver effective product availability, replenish stock as directed</li> 
  <li>Work as part of the store team to create and maintain a fun and friendly environment</li> 
  <li>Live the company values focussing on taking individual responsibility working towards team delivery</li> 
  <li>Deliver accurate cash handling and till operational procedures</li> 
  <li>Deliver store changes/promotions in a timely and precise way.</li> 
 </ul> 
 <p>You will need to be flexible in the hours you can work. We may require you to work shifts.</p> 
 <h2 class="jobSectionHeader"><b>We can offer you a range of benefits such as; </b></h2>
 <ul>
  <li>Discount Card – 10% discount on most purchases in-store, including PEP&amp;CO</li> 
  <li>Family-Friendly Benefits</li> 
  <li>Loyal Service Awards</li> 
  <li>My Staff Shop – exclusive discount portal</li> 
  <li>Apprenticeships &amp; Career Development</li> 
  <li>Life Assurance Cover</li> 
  <li>Health &amp; Wellbeing – employee assistance programme to support you</li> 
  <li>Holiday Allowance – increasing by one day per year (up to 33 days)</li> 
  <li>Birthdays are important, so each year, you can take the day off as an extra day’s holiday</li> 
 </ul>
 <h2 class="jobSectionHeader"><b>About Us</b></h2> 
 <p>Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.</p> 
 <p> At Poundland &amp; Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.</p> 
 <p> We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds &amp; Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!</p>
</div>


 Are you passionate about providing excellent customer service in a fast paced environment? 
 Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience. 
  This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales). 
 What Your Day Will Look Like 
 As a Sales Assistant you will: 
 
  Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful 
  Respond efficiently to till queues to ensure customer satisfaction at all times 
  Process till transactions securely, quickly and accurately 
  Deliver effective product availability, replenish stock as directed 
  Work as part of the store team to create and maintain a fun and friendly environment 
  Live the company values focussing on taking individual responsibility working towards team delivery 
  Deliver accurate cash handling and till operational procedures 
  Deliver store changes/promotions in a timely and precise way. 
  
 You will need to be flexible in the hours you can work. We may require you to work shifts. 
 We can offer you a range of benefits such as; 
 
  Discount Card – 10% discount on most purchases in-store, including PEP&CO 
  Family-Friendly Benefits 
  Loyal Service Awards 
  My Staff Shop – exclusive discount portal 
  Apprenticeships & Career Development 
  Life Assurance Cover 
  Health & Wellbeing – employee assistance programme to support you 
  Holiday Allowance – increasing by one day per year (up to 33 days) 
  Birthdays are important, so each year, you can take the day off as an extra day’s holiday 
 
 About Us 
 Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. 
  At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. 
  We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!


Sales Assistant

FAQs

What are the primary responsibilities of a Sales Assistant?

Is previous retail experience required for this role?

Will I have the opportunity to pursue further education?

What are the working hours for a Sales Assistant?

What benefits can I expect as a Sales Assistant?

What is the company culture like at Poundland & Dealz?

How does Poundland & Dealz support its employees' wellbeing?

Are there opportunities for career advancement within the company?

What is the expected dress code for Sales Assistants?

How does the company view customer service?

Poundland & Dealz

Mission & Purpose