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Sales Assistant

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schuh

26d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Leicester

AI generated summary

  • You must be available to work weekends. No previous experience needed, but customer service or retail experience is preferred. Full training provided, and pay meets or exceeds national minimum wage.
  • You will deliver excellent customer service, manage stock, process payments and orders, maintain shop standards, and assist with opening/closing procedures while striving to meet targets.

Requirements

  • Candidates must have weekend availability.
  • Hourly rates will match or exceed the national minimum wage for your age.
  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the key responsibilities of a Sales Assistant at schuh?

As a Sales Assistant, you will be responsible for delivering high levels of customer service, meeting KPIs, processing payments and orders, managing stock, maintaining shop standards, and assisting with opening and shutdown procedures.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience is preferable. Full training will be provided for the role.

What are the working hours for this position?

Candidates must have weekend availability, and flexible working hours/contracts are offered to accommodate your schedule.

What kind of discounts and benefits can I expect?

You will receive up to 40% product discount for you and your loved ones, a uniform allowance for shoes, up to 29 days holiday (increasing to 34 after three years), your birthday off, access to a perk platform for discounts, wage access options, an employee assistance programme, and a pension scheme.

How does schuh promote diversity and inclusion?

At schuh, we embrace diversity and inclusivity by empowering our people to be themselves and ensuring fair treatment for colleagues and customers from all backgrounds. We also provide reasonable adjustments to support disabilities or health conditions during the hiring process.

How can I contact the Talent Acquisition Team if I have questions?

You can reach out to the Talent Acquisition Team via email at talent@schuh.co.uk for any questions or additional information regarding your application.

What is the hourly wage for this position?

Hourly rates will match or exceed the national minimum wage for your age.

What support is available for employee wellbeing?

Employees can access the employee assistance programme, which provides support through various resources, helplines, and Virtual GP services.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.