FAQs
What are the key responsibilities of a Sales Assistant at schuh?
As a Sales Assistant, you will be responsible for delivering high levels of customer service, meeting KPIs, processing payments and orders, managing stock, maintaining shop standards, and assisting with opening and shutdown procedures.
Is previous experience required for this role?
Previous experience is not essential; however, customer service and/or retail experience is preferable. Full training will be provided for the role.
What are the working hours for this position?
Candidates must have weekend availability, and flexible working hours/contracts are offered to accommodate your schedule.
What kind of discounts and benefits can I expect?
You will receive up to 40% product discount for you and your loved ones, a uniform allowance for shoes, up to 29 days holiday (increasing to 34 after three years), your birthday off, access to a perk platform for discounts, wage access options, an employee assistance programme, and a pension scheme.
How does schuh promote diversity and inclusion?
At schuh, we embrace diversity and inclusivity by empowering our people to be themselves and ensuring fair treatment for colleagues and customers from all backgrounds. We also provide reasonable adjustments to support disabilities or health conditions during the hiring process.
How can I contact the Talent Acquisition Team if I have questions?
You can reach out to the Talent Acquisition Team via email at talent@schuh.co.uk for any questions or additional information regarding your application.
What is the hourly wage for this position?
Hourly rates will match or exceed the national minimum wage for your age.
What support is available for employee wellbeing?
Employees can access the employee assistance programme, which provides support through various resources, helplines, and Virtual GP services.

