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Sales Assistant

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schuh

Today

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Glasgow

AI generated summary

  • You don’t need previous experience, but customer service or retail experience is preferred. Full training will be provided.
  • You will provide top-notch customer service, offer fitting services, manage stock, process transactions, meet targets, and maintain shop standards while assisting with opening and closing tasks.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible to both child and their parent/guardian
  • Offering our free measure and fitting service to our little customers
  • Providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What is the pay rate for the Sales Assistant position?

The hourly rates will match or exceed the national minimum wage for your age.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience is preferable. Full training will be provided for the role.

What are the main responsibilities of a Sales Assistant?

Key responsibilities include delivering high levels of customer service, offering free measure and fitting services, providing in-depth product knowledge, processing payments and orders, managing stock, and maintaining shop floor standards.

What benefits can I expect from working at schuh?

Benefits include up to 40% product discount, annual 100% discount on work shoes, up to 29 days holiday, your birthday off, flexible working hours, a perks platform for discounts, and access to a pension scheme.

Are there opportunities for career growth at schuh?

Yes, your holiday entitlement increases to 34 days after three years of service, indicating potential for growth and retention within the company.

How will my wellbeing be supported while working at schuh?

Employees have access to an employee assistance program that offers resources, helplines, and Virtual GP services to support overall wellbeing.

What is schuh’s approach to diversity and inclusion?

schuh is committed to embracing diversity and promoting inclusivity, ensuring that all colleagues and customers from different backgrounds, beliefs, and communities are treated fairly.

Can I receive support for disabilities or health conditions during the hiring process?

Yes, schuh is committed to providing reasonable adjustments to support disabilities or health conditions. Please inform the talent team of any necessary adjustments during the hiring process.

How can I contact the Talent Acquisition Team if I have questions?

You can reach out to the Talent Acquisition Team at talent@schuh.co.uk for any questions or additional information.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.