FAQs
What is the role of a Sales Floor Volunteer?
The role of a Sales Floor Volunteer involves greeting customers, assisting them in finding items, answering their questions, and helping maintain the shop's appearance by keeping it stocked and attractively displayed.
Are there any age restrictions for volunteering?
Yes, we are unable to accept volunteers aged under 17.
Is this a paid position?
No, this is an unpaid voluntary position.
What kind of tasks can I expect to perform as a Sales Floor Volunteer?
Typical tasks include assisting customers on the shop floor, promoting campaigns and in-store sales, working on window and shop displays, and keeping the shop tidy and well-organized.
What types of benefits do volunteers receive?
Volunteers receive a 25% discount on donated goods and a 10% discount on new goods, unlimited support from Retail Trust, access to training and development, reimbursement for reasonable travel expenses, available refreshments, volunteer certificates, references, long service awards, and access to discounts with other retailers.
How many hours do I need to commit as a volunteer?
We encourage volunteers to spare a few hours a week or a couple of hours occasionally, depending on their availability.
Can I volunteer if I have an unspent criminal conviction?
No, we are unable to accept volunteers with unspent criminal convictions.
Is there any training provided for volunteers?
Yes, volunteers have access to training and development opportunities.
Who will I be working with as a volunteer?
As a Sales Floor Volunteer, you will be working alongside fellow volunteers and shop staff who will provide support and assistance as needed.
Do I need any specific experience to volunteer?
No specific experience is required, but good customer service skills and a friendly attitude are appreciated.