You must be at least 16 years old and have no unspent criminal convictions. This is an unpaid voluntary position in a friendly charity shop.

You will assist customers, promote campaigns, enhance shop displays, maintain cleanliness, and support fellow volunteers and staff with queries.

Customer Relations

Facilities Management

United Kingdom

Stoke-on-Trent

Health Insurance

Flexible Working

Sick Pay

Employee Discount

Large

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.

Science & Healthcare

British Heart Foundation

Healthcare

The largest independent funder of research into heart and circulatory diseases in the UK

<div>
 Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. 
 
 Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. 
 
 Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop. 
 
 Typical tasks include: 
 
 <ul>
 <li>Helping customers on the shop floor &amp; providing good all-round customer service</li>
 <li>Promoting our campaigns and any instore sales to customers</li>
 <li>Working on window and shop displays to make them look their best</li>
 <li>Keeping the shop tidy, clean and well organised – some light housekeeping</li>Helping your fellow volunteers and staff with customer queries
 </ul>
 
 Volunteering with British Heart Foundation comes with plenty of benefits too… 
 
 <ul>
 <li>A 25% discount on donated goods and 10% discount on New Goods in our shops</li>
 <li>Unlimited, free, and confidential support by Retail Trust</li>
 <li>Access to training and development</li>
 <li>Reasonable travel expenses reimbursed</li>
 <li>Refreshments available</li>
 <li>Volunteer certificates, references and long service awards provided</li>
 <li>Access to discounts with other retailers</li>
 </ul>
</div>


 Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
 
 Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
 
 Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
 
 Typical tasks include: 
 
 
  Helping customers on the shop floor & providing good all-round customer service
  Promoting our campaigns and any instore sales to customers
  Working on window and shop displays to make them look their best
  Keeping the shop tidy, clean and well organised – some light housekeepingHelping your fellow volunteers and staff with customer queries
 
 
 Volunteering with British Heart Foundation comes with plenty of benefits too… 
 
 
  A 25% discount on donated goods and 10% discount on New Goods in our shops
  Unlimited, free, and confidential support by Retail Trust
  Access to training and development
  Reasonable travel expenses reimbursed
  Refreshments available
  Volunteer certificates, references and long service awards provided
  Access to discounts with other retailers
 



Sales Floor Volunteer

Requirements

Responsibilities

FAQs

What is the purpose of the Sales Floor Volunteer role?

What are the typical tasks I would be responsible for as a Sales Floor Volunteer?

Is this a paid position?

What is the minimum age requirement to volunteer for this role?

What benefits do volunteers receive?

How flexible is the volunteering schedule?

What should I do if I have an unspent criminal conviction?

Is training provided for new volunteers?

Can I volunteer if I only have a few hours to spare occasionally?

Will I receive any recognition for my volunteering service?

British Heart Foundation

Mission & Purpose