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Seasonal Sales & Operations Assistant

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PANDORA Jewelry

13d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must commit to 8 hours/week, available on key trading days during Q4, with no annual leave approved. Contract ends 04/01/2026.
  • You will engage with customers, surpass sales targets, manage inventory, prepare orders, process returns, and create personalized gift experiences through wrapping and engraving.

Requirements

  • We are looking to cover 8 hours per week, Fixed-Term Contract - Seasonal Q4
  • This seasonal contract will end on 04/01/2026
  • You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.
  • You will accrue annual leave in line with your entitlement however - as this is our busiest time of year - we regret that no annual leave will be approved during this period

Responsibilities

  • Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
  • Front-of-house excellence: surpass sales targets with effective techniques
  • Personalised connections: bond confidently with customers, adapting to their unique preferences and needs
  • Product pro: master Pandora knowledge, delivering unforgettable customer experiences
  • Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
  • Get hands-on with preparing click-and-collect orders for our customers.
  • Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory.
  • Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards

FAQs

What is the duration of the seasonal contract for the Sales & Operations Assistant position?

The seasonal contract will end on 04/01/2026.

What is the expected pay rate for this position?

The rate of pay will be £13.85 per hour.

Where is the store location for this job?

The store location for this job is Bicester Village.

How many hours per week will I be required to work?

You will be required to work 8 hours per week.

What are the main responsibilities in the Sales focus area?

In the Sales focus area, you will connect with customers, surpass sales targets, bond with customers, and master Pandora knowledge to deliver unforgettable customer experiences.

What are the main responsibilities in the Operations focus area?

In the Operations focus area, you will manage deliveries, process returns, restock shelves, prepare click-and-collect orders, and add a creative touch to gift wrapping and engraving.

Will I be required to work during key trading days?

Yes, you must be available to work on key trading days, including weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.

Can I take annual leave during the contract period?

No, while you will accrue annual leave, no annual leave will be approved during the busy Christmas season.

What benefits are included in this position?

Benefits include a generous employee discount, a jewellery uniform allowance, eligibility for a store bonus scheme, access to retail and entertainment discounts, incentives throughout the season, and support from the Retail Trust.

Is there any support available for well-being and legal guidance?

Yes, you will have access to the Retail Trust for support related to well-being, legal advice, financial guidance, and more.

How does Pandora ensure a fair recruitment process?

Pandora's recruitment procedures are designed to be transparent and clear, ensuring candidates have a fair opportunity to demonstrate their skills without biases related to identity.

What should I do if I need reasonable adjustments during my interview?

Please make us aware as soon as possible if you require reasonable adjustments during your interview(s).

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.