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Seasonal Sales & Operations Assistant

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PANDORA Jewelry

16d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Sales & Business Development
    Hospitality & Retail
  • London

AI generated summary

  • You must work key trading days, including weekends and holidays, with no annual leave during peak season. Contract ends 04/01/2026, covering fixed-term seasonal hours in Q4.
  • You will engage with customers, drive sales, support operations, manage inventory, process returns, prepare click-and-collect orders, and add a creative touch to gift packaging.

Requirements

  • You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.
  • You will accrue annual leave in line with your entitlement however - as this is our busiest time of year - we regret that no annual leave will be approved during this period.
  • Contracts will end on 04/01/2026.
  • You will be required to work the following days:
  • We are looking to cover hours per week, Fixed-Term Contract - Seasonal Q4.

Responsibilities

  • Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
  • Front-of-house excellence: surpass sales targets with effective techniques
  • Personalised connections: bond confidently with customers, adapting to their unique preferences and needs
  • Product pro: master Pandora knowledge, delivering unforgettable customer experiences
  • Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
  • Get hands-on with preparing click-and-collect orders for our customers.
  • Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory.
  • Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards

FAQs

What is the duration of the seasonal contract?

The seasonal contract will end on 04/01/2026.

What are the expected working hours for this position?

The position will cover hours per week during the fixed-term contract.

What days am I required to work?

You must be available to work on key trading days, including weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.

Will I be able to take annual leave during the contract period?

No, as this is our busiest time of year, no annual leave will be approved during this period.

What is the pay rate for this position?

The rate of pay will be between £13.85 per hour.

Can I choose between sales and operations for my focus area?

Yes, you can choose and discuss your preference between sales and operations, but there may be some crossover depending on the day-to-day needs of the store.

What kind of training will I receive for this position?

While specific training details are not provided, you will gain knowledge about Pandora products to deliver unforgettable customer experiences.

Are there any benefits associated with this role?

Yes, benefits include a generous employee discount, jewellery uniform allowance, eligibility for the store bonus scheme, and access to retail, hospitality, and entertainment discounts.

Is there an opportunity for incentives throughout the season?

Yes, there will be incentives throughout the season and a gift as a special thank you for your contributions.

How does Pandora ensure a fair recruitment process?

Pandora's recruitment procedures are designed to be transparent and clear to provide all candidates with a fair and equal opportunity to demonstrate their competencies and skills.

Is there support available for well-being and legal advice?

Yes, you will have access to the Retail Trust, which offers support related to well-being, legal advice, financial guidance, and more.

Where is Pandora headquartered?

Pandora is headquartered in Copenhagen, Denmark.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.