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Seasonal Sales & Operations Assistant

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You must be available to work key trading days, including weekends and holidays, with no annual leave approved during this busy period.
  • You will connect with customers, exceed sales targets, manage operations, prepare orders, handle deliveries and returns, restock inventory, and add a creative touch to gift wrapping and engraving.

Requirements

  • You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.
  • You will accrue annual leave in line with your entitlement however - as this is our busiest time of year - we regret that no annual leave will be approved during this period.

Responsibilities

  • Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
  • Front-of-house excellence: surpass sales targets with effective techniques
  • Personalised connections: bond confidently with customers, adapting to their unique preferences and needs
  • Product pro: master Pandora knowledge, delivering unforgettable customer experiences
  • Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
  • Get hands-on with preparing click-and-collect orders for our customers.
  • Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory.
  • Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards

FAQs

What are the working hours for the Seasonal Sales & Operations Assistant position?

The position requires you to work 8 hours per week across all days of the week, including weekends.

When does the seasonal contract end?

The seasonal contract will end on 04/01/2026.

What is the pay rate for this position?

The rate of pay is £13.85 per hour.

Where is the location of the job?

The job is located at Westfield Stratford.

Are there specific days I need to be available to work?

Yes, you must be available to work on key trading days, which include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.

Will I be able to take annual leave during the contract?

No, while you will accrue annual leave, no annual leave will be approved during the busy holiday season.

What kind of benefits does Pandora offer to its employees?

The benefits include a generous employee discount, a jewellery uniform allowance, eligibility for the store bonus scheme, access to retail and hospitality discounts, performance incentives, and support services related to wellbeing and legal advice.

What are the two focus areas in this role?

The two focus areas are Sales, where you connect with customers to help them find gifts, and Operations, where you support behind-the-scenes activities to ensure a smooth retail experience.

How does Pandora ensure a fair recruitment process?

Pandora's recruitment procedures are designed to be transparent and clear, ensuring that all candidates have a fair opportunity to demonstrate their skills and competencies without biases.

What values does Pandora look for in its employees?

Pandora values team players who embody the core values of dreaming, daring, caring, and delivering.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.