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Spring 2025 Resort Operations Internship - Hilton Head Island

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Marriott International

Oct 19, 2024

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Hospitality & Retail
  • Hilton Head Island
  • Quick Apply

AI generated summary

  • You must be available for any shift, on-site, pursuing a college degree (any level), preferably in Hospitality or Business Management, or undecided major.
  • You will assist with guest check-ins/outs, handle inquiries, promote activities, collaborate with departments, and help create memorable experiences through engaging programs and services.

Requirements

  • Full availability to work any shift including morning, nights, weekends, and holidays.
  • This internship will be fully on-site at one of the locations mentioned above.
  • Candidate should be pursuing a college degree at any level (Freshmen, Sophomore, Junior or Senior) or graduated within the past 6 months.
  • It is preferred that the candidate is actively pursuing a degree in Hospitality or Business Management.
  • Candidates who have an undecided major may also be considered.

Responsibilities

  • Interns will learn and perform the duties of a Front Office Agent, checking the guests in and out, assisting with guest questions, learning the daily operational duties, and resolving issues that arise. At the front desk you will learn the difference between ownership and nightly reservations, pre-arrival process, room location, and rewards program.
  • Interns will learn what is encompassed in the areas of guest relations, shuttle, bell services, and concierge. Interns will have the opportunity to collaborate with other departments, learning more about housekeeping, safety and security, and engineering.
  • Interns will promote the resorts recreation activities and facilities to both children and adults (e.g., trivia contests, pool and outdoor games, and educational programs from food/beverage tastings to local storytelling). Interns will work directly with guests as they build memorable experiences at the site.
  • Interns will be able to learn what is encompassed in the areas of activities planning/organizing, coordinating/executing, promoting a fun environment, health & fitness, childcare, and an overview of leadership tasks.

FAQs

What is the location of the Spring 2025 Resort Operations Internship?

The Spring 2025 Resort Operations Internship is offered in Hilton Head Island, SC.

What are the start dates for the Spring Internship?

Spring Internships will begin in January 2025.

Is housing provided for the internship?

Housing accommodations and relocation are the student's responsibility.

What is the duration of the internship program?

The internship program lasts between three to six months.

Will interns receive training during the program?

Yes, interns will participate in comprehensive onboarding and eLearning opportunities.

What departments will interns work in during the internship?

Interns will primarily work in the Front Office, but will also receive cross-training in one additional department.

What kind of tasks will interns perform in the Front Office?

Interns will learn to check guests in and out, assist with guest inquiries, learn operational duties, and resolve issues that arise.

Are interns expected to work flexible hours?

Yes, interns must have full availability to work any shift, including mornings, nights, weekends, and holidays.

Is a specific degree required to apply for the internship?

Candidates should be pursuing any college degree, preferably in Hospitality or Business Management, or have graduated within the past six months.

What are some of the perks of the internship?

Interns will receive discounts at Marriott brands, holiday pay when working recognized company holidays, and competitive pay.

Will interns have networking opportunities during the internship?

Yes, interns will have opportunities to network with company-wide interns and participate in virtual meetings with site and company leaders.

Is there an application deadline for the internship?

There is no deadline to submit an application, as applications are accepted on an ongoing basis.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.