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Summer 2024 Associate Analyst, Community Planning Internship

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T-Mobile

Dec 9, 2023

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Data
  • Las Vegas

Requirements

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Must be actively enrolled in a degree program or graduated within the last year
  • Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships

Responsibilities

  • Collect and analyze data, provide trends, and identify root causes
  • Provide in depth analytics using RTA, CMS, Model T, T-Metrics, and SSI Analyzer
  • Be aware of line-of-business goals, trends, and historical performance to determine when to partner with the Business Operations Center and local operations to actively resolve real-time issues
  • Support business processes and workflows to ensure we deliver the best quality of customer interactions
  • Perform reporting/analysis to identify gaps and improvement opportunities in scheduling
  • Develop and implement ad-hoc operational reporting and automation
  • Provide basic analysis and recommendations on performance metrics
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T-Mobile

Be Unstoppable With Us!

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.