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Summer 2024 Intern, Field Applications Engineer

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Western Digital

Jan 29, 2024

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Engineering
  • San Francisco

Requirements

  • Current student, pursuing a Bachelor’s in Computer Engineering, Electrical Engineering, or related field and graduating between December 2024 and June 2025
  • Minimum of 3.0 GPA
  • Strong technical and analytical skills
  • Interest in storage industry - hard disk drives, flash
  • Exceptional written and verbal communication skills
  • Excellent interpersonal and project management skills
  • Strong team-player who can collaborate with colleagues
  • Proficient in Microsoft Office applications
  • Preference given to candidates who will not require relocation to the San Jose, CA areas
  • Right to work in the US without requiring Western Digital to commence or sponsor an immigration case to employ you at any point in the future required (for example, H-1B or other employment-based immigration case)

Responsibilities

  • Taking care of customer requests and answer product-related questions
  • Updating trackers for qualification and sustaining issues
  • Collaborate with customer on developing qualification plans for new products
  • Manage and track qualification metrics and deliverables
  • Lead periodical customer meeting to track customer qualification progress, issue and initiatives
  • Hands-on 1st level failure analysis to debug customer issue
  • Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
  • Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
  • Represent and advocate customer needs and priorities to internal teams.
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Western Digital

We create data storage solutions that power the technology of today and inspire the innovations of tomorrow.

Technology
Industry
10,001+
Employees

Mission & Purpose

At Western Digital we create data storage solutions that power the technology of today and inspire the innovations of tomorrow.