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Summer Internship: Provider Network Operations

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MetroPlusHealth

Feb 14, 2024

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Business, Operations & Strategy
  • New York

Requirements

  • Knowledge of Microsoft Excel and Word
  • Be able to handle a large volume of work and multitasking skills.
  • Professional Competencies
  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Written/Oral Communication

Responsibilities

  • Assist Provider Network Operations Department with the provider portal registrations and support and triaging provider service inquires from Salesforce.
  • Research and outreach providers for returned correspondence, demographic verification, and other tasks as needed.
  • Assist with Access & Availability demographic update requests and responding to project inquiries from Provider Relations staff and providers.
  • Assists with outreach of targeted Providers for education campaigns on various departmental initiatives (i.e. Par lab referrals, Provider Portal navigation assistance, SharePoint site updates).
  • Assists with the development and use of electronic on-line tools.
  • Provider outreach for follow up on inquires.
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MetroPlusHealth

Ranked #1 Health Plan by New York State.

Science & Healthcare
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Since 1985, MetroPlusHealth has helped the people of New York City get quality health care at little to no cost. MetroPlusHealth is the plan of choice for over 712,000 New Yorkers, and its commercial and government-sponsored plans meet the needs of individuals, families, and workforces. The MetroPlusHealth staff speaks more than 40 languages and is as diverse as the great City it serves. MetroPlusHealth is part of NYC Health + Hospitals, the nation's largest public health system. For more information, visit metroplus.org. Join the conversation on social media at @metroplushealth. Our Mission: We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system. Our Vision: To be the number one plan of choice for the communities we serve. Our Core Values: Be caring and compassionate to all Be customer-powered: Align daily actions to positive, impactful customer experiences; connect with internal and external customers Be proud of what we do: Take ownership and accountability; be solutions driven Act as a team: Build trust, empower others, and champion transparent communication Thrive with change: Spark and support innovation, and transform our business through technology and data