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Summer Internship: Vendor Management

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MetroPlusHealth

Feb 14, 2024

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Business, Operations & Strategy
  • New York

Requirements

  • Minimum Qualifications:
  • Competent at relationship-building. Focuses on understanding the needs of the Plan and getting the best possible results.
  • An ethic of service, an understanding and anticipation of a Plan’s changing business needs.
  • Comfortable working as a team lead and training colleagues as needed.
  • The ability to manage stress and conflict, keeping composed and acting as a mediator when conflicts arise.
  • Using interpersonal and communication skills to network in an effective way.
  • Good analytical skills and ability to prioritize diverse responsibilities effectively and efficiently.
  • Effective problem solving, and analytical skills are required to meet deadlines and demands of the department.
  • Strong working knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint and Visio
  • Professional Competencies:
  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Written/Oral Communication

Responsibilities

  • Assist with identifying bottlenecks, providing necessary recommendation, and escalating issue to improve processes.
  • Assist with tracking and reporting of all vendor SLA’s and KPI’s
  • Assist with developing presentations to present.
  • Collaborate with MHP business areas to ensure testing and functional requirements processes are completed for all vendor workflows and policies/procedures are updated and maintained.
  • Communicate and collaborate with internal and external stakeholders as needed to support all MetroPlusHealth objectives.
  • Review vendor data/documentation to research and monitor vendor activity.
  • Coordinate with MetroPlusHealth business areas to conduct reviews including documenting and testing outcomes as well as obtaining appropriate supporting documentation from vendor and/or internal business areas.
  • Participate in RFP process of new vendors.
  • Assist with reporting requests as requested.
  • Perform all other duties as assigned.
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MetroPlusHealth

Ranked #1 Health Plan by New York State.

Science & Healthcare
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Since 1985, MetroPlusHealth has helped the people of New York City get quality health care at little to no cost. MetroPlusHealth is the plan of choice for over 712,000 New Yorkers, and its commercial and government-sponsored plans meet the needs of individuals, families, and workforces. The MetroPlusHealth staff speaks more than 40 languages and is as diverse as the great City it serves. MetroPlusHealth is part of NYC Health + Hospitals, the nation's largest public health system. For more information, visit metroplus.org. Join the conversation on social media at @metroplushealth. Our Mission: We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system. Our Vision: To be the number one plan of choice for the communities we serve. Our Core Values: Be caring and compassionate to all Be customer-powered: Align daily actions to positive, impactful customer experiences; connect with internal and external customers Be proud of what we do: Take ownership and accountability; be solutions driven Act as a team: Build trust, empower others, and champion transparent communication Thrive with change: Spark and support innovation, and transform our business through technology and data