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Technical Intern - Training and Enablement Intern

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Dynatrace

Feb 4, 2024

Applications are closed

  • Internship
    Full-time
    Starts on Jun 09
    Summer Internship
  • Software Engineering
  • Detroit

Requirements

  • Required Qualifications:
  • Education: Currently working towards a Bachelor’s degree in Education, Computer Science, Business or a similar field of study
  • Local to Detroit and able to come to the office on a hybrid work model.
  • Preferred Qualifications:
  • Work experience: 0-1 Years
  • Considering a career in Corporate Education or High-tech industry (non-technical/programming)
  • Some familiarity with Microsoft office, Word, PowerPoint, Excel
  • Some familiarity with adult learning principles
  • Some familiarity with graphic design
  • Interested in discovering more about learning and development within technology
  • Desire to educate yourself on new technologies and industry trends
  • Ability to work individually and in a team environment
  • Strong communication, presentation and facilitation skills

Responsibilities

  • Collaborate with the team on enablement initiatives
  • Review, catalog, and tag learning materials.
  • Review and test courses and lab instructions within virtual environments.
  • Assist with educational materials refresh to new styles and marketing.
  • Audio and video review and editing.
  • Assist instructional design team with learning paths and course outlines.
  • Create enablement content using various modalities such as authoring tools or learning management systems
  • Facilitate enablement to various post-sales teams globally via live, interactive sessions
  • Complete needs analysis for enablement projects to help identify gaps and strategize the best way to deliver targeted enablement for each post-sales role
  • Report on various team initiatives to better understand enablement impact
  • Audit existing enablement content and manage accuracy and updates

Cloud done right.

Technology
Industry
1001-5000
Employees
2005
Founded Year

Mission & Purpose

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.