FAQs
Do I need any prior experience to apply for the Trainee IT Support Technician position?
No, you do not need any previous experience as full training will be provided.
What kind of training will I receive during the traineeship?
You will complete a selection of professional, accredited, and industry-recognized IT Technician courses, followed by practical training using Livelabs, and finally, you will sit for the official CompTIA A+ exams.
How long is the traineeship, and can I complete it at my own pace?
The traineeship offers flexibility and can be completed at a pace that suits you, whether you are working full time, part time, or unemployed.
What certifications will I obtain upon completion of the training?
You will receive the CompTIA A+ certification, which is recognized worldwide and is commonly requested for entry-level IT roles.
Is there a guarantee of job placement after completing the course?
Yes, we guarantee you will be offered a job upon completion of the traineeship, or we will refund 100% of your course fees.
What is the expected starting salary for entry-level IT roles after graduation?
The expected starting salary for entry-level IT roles is between £24K and £30K.
How many graduates are placed into jobs each month?
We are currently placing over 100 of our graduates into new roles each month.
What types of roles can I expect to be placed in after completing the traineeship?
You can expect to start in roles such as IT Technician, Desktop Support, or First Line Support.
Will I have support during my training?
Yes, you will be assigned an expert tutor who will help you throughout your training.
Are there any fees associated with the traineeship?
Yes, please note that this is a training course and fees apply.
