FAQs
Is previous experience necessary to apply for the Trainee IT Support Technician position?
No, previous experience is not required as full training will be provided.
What is the salary range after completing the traineeship?
The salary range upon completion of the traineeship is £24K-£30K.
How is the training structured?
The training is broken down into three steps: online training, practical training, and official exams.
What kind of training will I receive during the program?
You will complete accredited IT Technician courses by CompTIA, Microsoft, and Cisco, along with practical experience using Livelabs.
Will I receive any support during my training?
Yes, you will be assigned an expert tutor to help you throughout your training.
What certifications will I receive upon completion of the training?
You will receive the CompTIA A+ certification, which is recognized worldwide.
Is there a job guarantee after completing the traineeship?
Yes, we guarantee that you will be offered a job upon completion, or we will refund 100% of your course fees.
What is the cost of the traineeship program?
The program costs £799, or you can pay a deposit of £112 followed by 10 interest-free monthly installments of £78.
Can I complete the traineeship while working full-time or part-time?
Yes, the traineeship is flexible and can be completed at a pace that suits you, whether you are working full-time, part-time, or are unemployed.
Are there opportunities for job placement after training?
Yes, we have partnerships with IT organizations throughout the UK to facilitate job placements in your local area for entry-level IT roles.
What kind of roles can I expect to apply for after completing the program?
You can expect to apply for entry-level roles such as IT Technician, Desktop Support, or First Line Support.
