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UX Research Intern

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Roku

19d ago

  • Internship
    Full-time
    Placement Program
  • Research & Development
    Design
  • Cambridge

AI generated summary

  • You should be enrolled in a relevant degree program, have cross-cultural research experience, familiarity with mixed methods, survey design skills, and strong communication and organizational abilities.
  • You will execute mixed-methods studies, support international research operations, design surveys, conduct qualitative research, and synthesize insights for diverse stakeholders through reports and presentations.

Requirements

  • Currently enrolled in a full‑time, degree‑seeking program and pursuing a Bachelor’s or Master’s degree in HCI, Psychology, Anthropology, Sociology, Design, Data Science, or a related field.
  • Demonstrated interest or experience in international/cross‑cultural research.
  • Familiarity with mixed‑methods research and comfort moving between qualitative and quantitative approaches.
  • Experience designing and analyzing surveys (e.g., in Qualtrics, SurveyMonkey, or similar).
  • Strong verbal and written communication skills; able to tailor insights to technical and non‑technical audiences.
  • Strong organization and prioritization skills.
  • Ability to work independently and efficiently with remote supervision and distributed teams.
  • Endless empathy for the user.
  • Bonus: experience with statistics for survey analysis (e.g., significance testing, segmentation), usability benchmarking, or multilingual research.

Responsibilities

  • Plan and execute mixed‑methods studies (interviews, usability tests, diary studies, concept tests, and surveys) across multiple countries and cultures.
  • Support international research operations: participant recruiting, localization, incentives, and vendor coordination.
  • Design, program, and analyze surveys (e.g., screening, satisfaction, feature adoption) using best practices in sampling and question design.
  • Conduct moderated and unmoderated qualitative research; synthesize findings into clear, actionable insights.
  • Collaborate with data science on triangulating behavioral data with attitudinal research to tell a cohesive story.
  • Synthesize and communicate insights through reports, debriefs, and concise readouts tailored to diverse stakeholders.

FAQs

What is the duration of the UX Research Intern position?

The UX Research Intern position is a 12-month role.

What type of research will the intern be involved in?

The intern will partner on a variety of research projects with a strong emphasis on international user research, including mixed-methods studies like interviews, usability tests, and surveys.

Is the UX Research Intern position open to students?

Yes, candidates must be currently enrolled in a full-time, degree-seeking program, pursuing a Bachelor’s or Master’s degree in related fields such as HCI, Psychology, Anthropology, Sociology, Design, or Data Science.

Will there be mentorship provided for the intern?

Yes, the intern will be mentored by a senior UX researcher.

What skills are preferred for applicants?

Applicants should demonstrate an interest or experience in international research, familiarity with mixed-methods research, experience in designing and analyzing surveys, and strong verbal and written communication skills.

Is there a specific software requirement for survey analysis?

Familiarity with survey tools like Qualtrics, SurveyMonkey, or similar is preferred.

What is the work arrangement at Roku?

Roku fosters a hybrid work approach, with teams working in the office Monday through Thursday and flexible remote work on Fridays.

What benefits does Roku offer to employees?

Roku offers a range of benefits, including healthcare, life insurance, mental health support, financial wellness resources, vacation time, and retirement options, though not every benefit is available in all locations.

Are accommodations available for applicants during the hiring process?

Yes, Roku provides reasonable accommodations and adjustments in accordance with applicable law during the hiring process.

How does Roku describe its company culture?

Roku has a fast-paced and collaborative culture focused on company success, where problem-solving and pragmatic innovation are emphasized, with a team of independent thinkers who act boldly and accomplish extraordinary things.

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Roku

Amazing Individuals. Unstoppable Team.

Entertainment & Media
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

With the #1 platform for streaming television in the U.S., Roku wants to revolutionize the way the world watches TV. Our Roku-branded TVs, Roku TV models, Smart Home system, streaming players, audio equipment, and the purpose-built operating system that powers it all can turn any home into a home theater, with seamless integration of hardware and software. Our commitment to our users extends to our brand studio, which creates innovative Roku Originals exclusively for The Roku Channel, a free channel that reaches approximately 80 million households in the U.S. and Mexico. Join us and you'll have the chance to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.