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UX Research Intern (Master's) - Summer 2024 Internship (Meraki)

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Cisco

Nov 24, 2023

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Design
  • $44K - $130K
  • San Francisco

Requirements

  • Authorized to work in the U.S. without requiring sponsorship now or in the future
  • Pursuing a Master's in Human-computer interaction (HCI) or Psychology with a concentration in mixed methods research
  • Proficient in running UX research studies using both qualitative and quantitative methods, including user interviews, usability testing, A/B testing, data analysis, and persona mapping.
  • Specialize in user-centered research and human-centered design principles, consistently prioritizing user needs and preferences to drive informed and user-friendly design decisions.
  • Ability to work effectively in cross-functional teams, collaborating with individuals from diverse fields such as engineering, product, and more to ensure a cohesive and user-centric product development process.
  • Proven ability to investigate issues in screen-based products, developing sophisticated solutions, and assessing the impact of these solutions through iterative design processes.
  • A basic understanding of front-end code (HTML/CSS), enabling effective communication and collaboration with development teams during the design implementation phase.

Responsibilities

  • Learn about the domain and user workflows through in-depth research and analysis to gain a comprehensive understanding of user needs and difficulties
  • Plan and run UX research studies, including user interviews, usability testing, and surveys, to gather valuable insights into user behaviors and interactions with the product.
  • Analyze research data to identify key patterns and trends, and effectively communicate findings, ensuring research outcomes are easily understandable by stakeholders
  • Make practical product recommendations, based on research insights, that drive user-centered design decisions.
  • Work closely with designers, product managers, and engineers to co-create innovative solutions, fostering a collaborative environment where ideas and feedback are actively shared and incorporated into the design process.
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Cisco

Technology
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Benefits

  • Competitive compensation

    Our high-performance culture rewards innovation, collaboration and achievement.

  • Employee stock purchase program

    Purchase Cisco stock at a discount to invest in your financial future and the company's (up to 10% of your salary).

  • Employee discount programs

  • Flexible work practices

  • Generous paid time off + holidays