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  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • York
  • Quick Apply

AI generated summary

  • You should have customer service or sales experience, a passion for helping others, good math skills, and be an outdoor enthusiast. Flexibility for weekends and holidays is essential.
  • You will provide excellent customer service, promote product features, manage stock, maintain store appearance, foster consumer loyalty, and ensure compliance with company policies while supporting team communication.

Requirements

  • · A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.
  • · You are passionate about Customer service and love to interact with people.
  • · Good knowledge of country’s official language. Knowledge of English is a plus.
  • · You enjoy working in a team and bring interpersonal skills.
  • · At ease with numbers (you are able to perform basic math calculation).
  • · Willing to join a high performing team willing to undertake challenges.
  • · You are an outdoor enthusiastic and love to share your passion!
  • · Available to work on flexible schedule, including Saturday, Sunday and bank holidays.

Responsibilities

  • Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
  • Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
  • Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
  • Ensure that all our products are well displayed in accordance with the Company’s VM guidelines.
  • Assist with stock management and product deliveries.
  • Maintain an excellent appearance of store facilities.
  • Demonstrate a desire to learn and seizes all available opportunities to drive own development and increase performance.
  • Maintain a positive working environment and communication with all level of management and staff.
  • Ensure company’s policies & procedures are followed and suggest improvements.

FAQs

What is the primary role of a Sales Associate at Columbia?

The primary role of a Sales Associate at Columbia is to provide an excellent in-store experience for customers by understanding their needs, advising them on products, and proposing solutions, while also assisting with visual merchandising to drive sales engagement.

Is previous retail experience required for this position?

A first experience in a customer service and/or sales-oriented position is required, and a previous experience in retail would be a plus.

What skills are necessary to be successful in this role?

To be successful, you should have a passion for customer service, strong interpersonal skills, basic math abilities, and an enthusiasm for outdoor activities.

What are the working hours for this position?

The Sales Associate position requires availability to work on a flexible schedule, including Saturdays, Sundays, and bank holidays.

Are there opportunities for professional development?

Yes, there are opportunities to build new skills, develop your potential, and grow within the company.

What kind of benefits does Columbia offer to its employees?

Columbia offers a positive work environment, special staff discounts on all products, and a focus on employee wellbeing.

Is this position part of a diverse team?

Yes, as a Sales Associate, you will join a diverse and dynamic European Retail team spread across multiple countries.

What is Columbia's stance on diversity and inclusiveness?

Columbia Sportswear Company celebrates diversity, supports inclusiveness, and encourages individual expression in the workplace, as well as being an equal opportunity employer.

Do I need to know any specific languages for this position?

Good knowledge of the country’s official language is required, and knowledge of English is a plus.

Will I be working independently or as part of a team?

You will be working as part of a team and are expected to bring strong interpersonal skills to foster collaboration.

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.